Receptionist / Administrator
Location: Pinner High Street
Job Type: Full-time
Salary: Competitive, dependent upon experience
We are seeking a professional, organised and client-focused Receptionist / Administrator to join our busy solicitors' and barristers' practice based on Pinner High Street.
This is a front-facing role and the successful candidate will be the first point of contact for clients, visitors, barristers, solicitors and other professional contacts. As such, professionalism, excellent communication skills and a positive attitude are essential.
The role combines reception duties with administrative support and would suit an individual who enjoys working with people, takes pride in delivering excellent client service and can work effectively in a busy professional environment.
Key Responsibilities
- Meeting and greeting clients, visitors and professional contacts.
- Answering, screening and directing incoming telephone calls.
- Managing client enquiries and taking accurate messages.
- Booking appointments, meetings and conference rooms.
- Managing incoming and outgoing post, DX, emails and deliveries.
- Opening and maintaining client files.
- Assisting with scanning, photocopying, filing and document preparation.
- Maintaining accurate electronic and paper filing systems.
- Data entry and updating client records.
- Assisting with the preparation of legal correspondence and documents.
- Providing administrative support to solicitors, barristers and other members of staff.
- Ensuring reception, meeting rooms and client areas remain professional, organised and presentable at all times.
- Supporting the smooth day-to-day running of the office.
Requirements
- A minimum undergraduate degree is required. Candidates holding a 2:1 classification or above will be preferred.
- Previous experience in a receptionist, administration, customer service or legal support role is preferred.
- Legal experience or legal qualifications would be advantageous but are not essential.
- Experience of legal case management systems, particularly LEAP, would be beneficial.
- Well presented, articulate and professional at all times.
- Excellent verbal and written communication skills.
- Professional and confident telephone manner.
- Strong organisational skills and attention to detail.
- Good working knowledge of Microsoft Office, including Word, Excel and Outlook.
- Ability to prioritise tasks and work efficiently in a busy environment.
- Ability to work independently and as part of a team.
- Positive attitude, reliability and strong client care skills.
- A willingness to learn and develop within a professional legal environment.
What We Offer
- Competitive salary dependent upon experience.
- Friendly and supportive working environment.
- Ongoing training and development opportunities.
- Exposure to a wide range of legal work and practice areas.
- Opportunity to develop a career within a well-established solicitors' and barristers' practice.
- Career progression opportunities for the right candidate.
If you are professional, organised, well presented and possess excellent communication skills, we would be pleased to hear from you.
To apply, please submit your CV together with a covering letter outlining your suitability for the role.
Pay: £24,420.00-£30,000.00 per year
Work Location: In person
