About the role
Working as part of a regional team, you’ll champion Parkinson’s UK in your local community by building and sustaining relationships with a diverse network of health and social care professionals, clinics, and community groups.
You’ll provide a personalised service that empowers people affected by Parkinson's, their families, and carers, to live fulfilling lives and become their own advocates in health and life wherever possible. You’ll manage a complex caseload of multiple clients simultaneously, expertly balancing needs-led support with immediate priorities like crisis intervention and end-to-end safeguarding in partnership with local services.
What you'll do
Provide in-depth, person-centred information, guidance, and emotional and advocacy support to empower clients with health, social care, and welfare issues
Assist clients to identify needs against benefit criteria, navigate complex processes, and provide practical support via a range of channels, including home visits and community settings
Respond to enquiries through a range of channels and areas based on service need, managing an active client caseload while keeping accurate, up-to-date online client records in line with practice guidelines
Recognise and respond to potential safeguarding situations using established procedures
Answer client enquiries professionally using a jargon-free approach and within established timescales
What you'll bring
Background and/or experience of providing health and social care information through a range of channels
Well-developed communication skills including active listening and questioning
Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care
Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar
Live in the area specified by the role with the ability to travel and work flexibly without reliance on public transport
Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description.
Interviews for this role will be held online on 24 September 2026. Successful candidates will be invited to attend an in-person interview on 29 September 2026 in our London office.
Read the job description for this role.
Read about the benefits of working for us on our website.
Learn more about our recruitment process.
