About Us
We are a growing, family-run business looking for a motivated and commercially minded individual to become a key member of our small team. Working directly with the Managing Director, you will play an important role in driving sales, developing customer relationships, and managing our online product catalogue.
This is a varied, hands-on position where no two days are the same. We're looking for someone who enjoys taking ownership, solving problems, and helping a business grow.
The Role
You will be responsible for supporting and growing the commercial and e-commerce side of the business by:
- Answering incoming sales calls and responding to customer email enquiries.
- Managing and developing our B2B e-commerce sales channels.
- Researching automotive, HGV and auto electrical parts and their applications.
- Building detailed knowledge of our product range.
- Preparing quotations and following them up to secure orders.
- Supporting our customers with product and application enquiries.
- Processing and managing customer orders.
- Identifying new product opportunities.
- Maintaining accurate product and vehicle application data.
- Identifying and developing new business opportunities.
- Maintaining and updating our e-commerce website, including adding new products, writing product descriptions, uploading images, and creating product cross-references.
- Ensuring pricing and product information are accurate and up to date.
About You
We're looking for someone who:
- Has previous experience in HGV / commercial vehicle parts, auto electrical parts, automotive parts.
- Has e-commerce experience and a good understanding of automotive parts.
- Experience with online platforms such as Magento would be advantageous.
- Is confident speaking with customers on the phone and by email.
- Has excellent communication and organisational skills with attention to detail.
- Is commercially aware and enjoys finding opportunities to increase sales.
- Is comfortable working independently and taking responsibility.
- Able to research products and understand technical information.
- Proactive and willing to take ownership of their work.
- Comfortable working in a small business where your contribution really matters.
Hours of work: Monday to Friday 40 hours per week - 08.30 to 17.00
What We Offer
- £28,000–£34,000 salary, depending on experience.
- Quarterly bonus of up to £1,250 and Annual company performance bonus if the business exceeds its profit target.
- The opportunity to play a key role in a growing business.
- A varied position with real responsibility and autonomy.
- Direct access to the Managing Director, allowing you to influence how the business develops.
- A supportive, friendly working environment where your ideas are valued.
- Opportunities to grow with the business as we continue to expand, progression to Commercial Manager.
- 22 days holidays plus bank holidays - Holiday allowance rising with length of service
We're particularly keen to speak to people who have worked for a motor factor or automotive parts supplier and want more responsibility, variety and involvement in the business. If you're commercially minded, know your parts and want to be part of a small business where your work genuinely makes a difference, we'd like to hear from you.
Benefits:
- Casual dress
- Company pension
- Employee discount
- On-site parking
Work Location: In person
Pay: £28,000.00-£34,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
