Job description:
Ensuring our customers receive excellent customer service from initial approach to order delivery and beyond.
Duties:
- Processing quotations, looking to maximise customer spend.
- Processing sales orders according to procedure / specific account instructions.
- Resolution of complaints resulting in maximum customer satisfaction.
- Taking sales calls.
- Booking carriers.
- Providing excellent customer service at all times.
Hard Skills:
- Office 365
- Microsoft Outlook
Soft Skills:
- Reliability
- Excellent communication skills, both written and verbal
- Attention to detail
- Upselling
- Networking
- Adaptability
- Time management
- Organisation
- Office etiquette
Hours of work: 8:00 – 5:00 Monday – Thursday, 8:00 – 03.45 - Friday.
If you are interested and have the relevant experience, please submit your CV to [email protected]
Pay: £26,436.80-£27,169.68 per year
Benefits:
- Canteen
- Company events
- Company pension
- On-site parking
Work Location: In person