Victoria Medical Centre is looking for an organised, accurate, and motivated Document Management Administrator to join our GP Practice.
This is an important role supporting the smooth running of the practice by ensuring patient documentation, workflow tasks, and administrative processes are managed efficiently and accurately. The successful candidate will play a key part in maintaining high standards of patient record management, confidentiality, and data quality.
About the Role
The Document Management Administrator will be responsible for the processing and management of patient documentation, clinical coding, workflow tasks, and practice administration. The role requires excellent attention to detail, the ability to manage competing priorities, and a commitment to maintaining confidentiality at all times.
Key responsibilities include:
- Scanning and filing of patient documentation
- Managing workflow tasks
- Clinical coding and summarising patient records
- Processing deductions, incoming notes, and sending notes to Notes Space
- Providing telephone support during core hours
- Handling inbound and outbound post
- Managing PCSE queries and processing temporary registration uploads
- Creating, running reports, and managing bookings for: Child immunisations and Ante-natal appointments
- EMIS workflow management, including:
- Lab reports
- Events
- Unfiled GP/GP
- Rejections
- Deduction rejections
- Link rejections
- Document management
- Amendments
- Coding of school immunisations
- Redacting patient information where required
About You
We are looking for someone who:
- Has previous administrative experience, ideally within a busy office, healthcare, or NHS environment.
- Has excellent attention to detail and the ability to work accurately with confidential information.
- Can manage multiple tasks and meet deadlines.
- Has excellent communication and organisational skills.
- Is confident using Microsoft Office applications.
- Can work effectively both independently and as part of a team.
Experience using EMIS, DOCMAN, clinical coding, or GP practice systems would be desirable, although training will be provided for the right candidate.
About Victoria Medical Centre
Victoria Medical Centre is a forward-thinking GP practice based in Eastbourne, East Sussex, serving a growing patient population of approximately 30,000 patients. We are committed to providing high-quality patient care while supporting our staff through development, teamwork, and continuous improvement.
What We Offer
- Supportive and friendly working environment.
- Opportunities for learning and development.
- NHS pension scheme.
- Annual leave entitlement in line with NHS terms and conditions.
- Staff wellbeing support.
If you are looking for a varied administrative role where accuracy and attention to detail make a real difference to patient care, we would love to hear from you
Disclosure and Barring Service Check
This post is subject to the rehabilitation of Offenders Act (exceptions order) 1975 and as such it will be necessary for submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pay: £25,067.74 per year
Work Location: In person
