Benson Signs, part of LPW Group, are a Liverpool based sign maker established in 1969 who have built up a reputation as one of the UK’s leading sign specialists.
With an enviable client portfolio that includes some of the most highly recognised brands, the company provides multiple site signage and corporate branding programs that enhance presence from design, manufacture and installation of high-quality signage, visual identity and branding solutions.
We are looking for an experienced Operations Manager to lead and support our Production, Installation and Field Service operations. The role will focus on delivering projects efficiently and to a high standard, while developing our people, processes and operational performance.
The successful candidate will have experience in Production Management and/or Project Management in light manufacturing, industrial engineering, CAD or a similar related field.
Salary: Competitive and negotiable depending on experience
Main Aims
Oversee all operational aspects of on-site & Field Services teams, providing leadership and improving processes to increase efficiency and productivity.
Key Responsibilities
- Lead the day-to-day operation of the Production, Installation and Field Service teams.
- Plan and manage project workflows, schedules and resources to ensure work is delivered efficiently and on time.
- Work closely with Sales and other internal teams from initial enquiry through to final installation, maintaining clear communication throughout.
- Ensure products and installations meet customer specifications, quality standards and expectations.
- Identify and implement improvements to processes, productivity and operational efficiency.
- Lead, support and develop team members, including regular performance reviews, training and development.
- Resolve operational and on-site issues effectively and support the Installation Manager with installation activity.
- Maintain high standards of health & safety, working alongside the HSE Adviser to support training, audits and compliance.
- Any other adhoc duty in line with the role
Key Skills & Experience
- Proven management experience within production, light manufacturing, industrial engineering, CAD or a similar environment.
- Experience of successfully leading and developing teams.
- Good technical knowledge; experience of signage, LED illumination, substrates and fabrication would be highly advantageous.
- Strong organisational and time-management skills, with the ability to manage several projects and priorities.
- Good attention to detail and a commitment to quality.
- Confident IT and numeracy skills, including Microsoft Word and Excel.
- A practical, results-driven approach with good commercial awareness.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Ability to commute/relocate:
- Liverpool, Merseyside: reliably commute or plan to relocate before starting work (required)
Experience:
- Production Management: 3 years (required)
- Signage Industry : 3 years (preferred)
Work Location: In person
