At OFFSPRING, we are passionate about delivering the best in sneaker and streetwear culture. As our Senior Trading & Content Coordinator, you will help shape the online customer experience, ensuring our website remains fresh, inspiring and commercially effective. Working closely with Ecommerce, Buying, Merchandising and Marketing teams, you will bring launches, campaigns and brand stories to life while optimising the customer journey and supporting commercial growth.
Driving an Outstanding Online Experience
- Manage website content across homepages, landing pages, navigation and campaigns.
- Support product launches, seasonal campaigns and brand stories.
- Optimise product visibility and site merchandising.
- Partner with Digital Marketing on SEO and category growth initiatives.
- Review and improve customer journeys, search and navigation.
- Conduct regular site audits to ensure accuracy and quality.
Supporting Ecommerce Trade & Performance
- Monitor daily trading performance and identify opportunities to improve results.
- Support promotional planning, execution and analysis.
- Produce trading and merchandising reports with actionable insights.
- Use analytics tools to understand customer behaviour and site performance.
- Monitor competitor activity and market trends.
- Partner with Buying and Merchandising teams to support commercial priorities.
- Minimum 1 year experience in Ecommerce Trading, Ecommerce Content or Online Merchandising.
- Passion for sneakers, streetwear and emerging trends.
- Strong organisation skills and attention to detail.
- Confidence analysing data and making recommendations.
- Excellent communication and stakeholder management skills.
- You’re passionate about sneakers, streetwear and what customers want to shop next.
- You’re organised, detail-focused and confident managing multiple priorities.
- You enjoy using data, trends and customer insight to make practical recommendations.
- You communicate clearly and enjoy working with different teams.
- You’re proactive, commercially aware and comfortable suggesting improvements.
- You have intermediate Excel skills and are comfortable using Word and PowerPoint.
- Experience with GA, Contentsquare or Attraqt/Fredhopper would be helpful, but not essential.
