Join Our Team
Haven Care Wirral is looking to expand our team and an opportunity has arisen for an experienced and compassionate Care Coordinator to help deliver and develop our high-quality community care and outreach services across the Wirral.
For over 25 years, we’ve been supporting people to live independently in their own homes, promoting dignity, respect, and personal choice. If you’re passionate about delivering exceptional care, thrive in a fast-paced environment, and enjoy making a positive difference, we’d love to hear from you.
Please note: We do not hold a sponsor licence and are therefore unable to consider applications requiring sponsorship to work in the UK.
About the Role
Based at our Heswall Head Office, you’ll play a key role in coordinating personalised care services, supporting both clients and care staff to ensure safe, effective, and responsive care delivery.
This is a busy and rewarding role that requires excellent organisational skills, the ability to prioritise workloads, and confidence working under pressure.
The role includes on-call rota duties:
· One evening per week
· One weekend in five (with days off in lieu during the week)
A good knowledge of the Wirral area is essential.
Key Responsibilities
· Coordinate and deliver person-centred care in line with company policies, procedures, and regulatory requirements.
· Create and manage weekly staff rotas to ensure continuity of care and full service delivery.
· Complete assessments for prospective clients to identify individual care needs.
· Carry out regular reviews and reassessments of existing care packages.
· Develop and update person-centred care plans.
· Maintain and update Trusted Assessor portal
· Build positive relationships with clients, families, healthcare professionals, and external agencies.
· Carry out spot checks, staff supervisions, and performance appraisals.
· Maintain accurate records and ensure effective communication between the care team and management.
· Deliver excellent customer service to clients, colleagues, and external stakeholders.
Essential Requirements
· Minimum of 2 years’ experience within the Domiciliary Care or Supported Living sector.
· Level 3 NVQ/Diploma in Health & Social Care.
· Willingness to work towards a Level 4 NVQ/Diploma in Health & Social Care or equivalent
· Full UK driving licence with access to your own vehicle.
· Flexibility to participate in the out-of-hours on-call rota.
· Good IT skills, including Microsoft Office.
· Excellent knowledge of the Wirral area.
Desirable Experience
· Previous experience in a Senior role within the Health & Social Care sector
· Experience using rostering systems, particularly PASSforCare.
· Experience supervising or managing staff.
Skills and Qualities
We’re looking for someone who is:
· Organised and able to manage multiple priorities.
· Compassionate, approachable, and person-centred.
· Calm under pressure with excellent problem-solving skills.
· A confident communicator with strong interpersonal skills.
· Flexible, adaptable, and reliable.
· Able to work independently while contributing positively to a team.
· Self-motivated and committed to delivering high-quality care.
What We Offer
· Employee Assistance Programme
· Company Pension Scheme
· Paid DBS
· Mileage allowance of 45p per mile
· 28 days annual leave, plus additional long service leave
· Access to formal qualifications and ongoing training
· Service recognition awards
· Blue Light Card membership
· Excellent opportunities for career progression
At Haven Care Wirral, you’ll become part of a supportive team that genuinely cares about the people we support and the colleagues we work alongside. If you’re ready to build a rewarding career where you can make a real difference every day, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £29,670.00 per year
Application question(s):
- Do you have a valid UK driving licence and access to a vehicle?
Experience:
Work Location: In person
