Job Title: CRM & Revenue Operations Manager
Location: Leeds, UK (Hybrid)
Salary: £50,000 - £60,000 per annum
Due to rapid growth within the business, we’re looking for a CRM & Revenue Operations Manager to join our amazing team at Leep Group! This is an exciting opportunity to join a fantastic organisation making a difference within the community.
The CRM & Revenue Operations Manager is responsible for designing, building, optimising and scaling Leep Group’s revenue-generation engine within HubSpot. The role ensures HubSpot becomes the single source of truth for lead generation, lead management, automation, nurturing, attribution and revenue reporting.
Working across Sales, Marketing, Customer Success, Data and Operations, the role translates commercial priorities into robust HubSpot architecture, workflows, dashboards and campaign processes that improve conversion, sales productivity and measurable pipeline creation.
Main Responsibilities
- Act as the internal HubSpot platform owner and subject matter expert across CRM, Marketing Hub and Sales Hub.
- Configure and maintain lifecycle stages, pipelines, properties, lists, forms, lead routing, workflows, sequences and user permissions.
- Build automated journeys for website leads, MQL qualification, SDR/BDE handoff, customer cross-sell, re-engagement and win-back activity.
- Develop audience segmentation, lead scoring and campaign workflows to improve targeting, conversion and sales follow-up.
- Create HubSpot dashboards and reporting packs covering lead generation, pipeline creation, conversion, campaign ROI and revenue influence.
- Maintain CRM data quality, attribution discipline and process adherence across Sales, Marketing and Customer teams.
The Ideal Candidate
- Experience in a similar role, administering HubSpot CRM, Marketing Hub and/or Sales Hub and building HubSpot workflows, lists, properties, forms, emails and sequences.
- Strong understanding of B2B lead generation, funnel conversion and sales handoff processes, with the ability to creating dashboards and reports for sales, marketing or revenue operations.
- Process-driven and able to translate business requirements into practical CRM solutions.
- Experience in apprenticeships, funded education, employability or workforce development desirable but not essential.
Employee Benefits
- Competitive salary of up to £60,000.
- 31 days annual leave (inclusive of bank holidays) + an additional birthday day off.
- The opportunity to buy up to 5 days additional annual leave.
- 2 additional days of annual leave after 3 years of service.
- Free access to our Medicash healthcare plan.
- Employee of the month and yearly staff recognition awards.
- Summer and Christmas parties.
- Recognition of Grade 1 OTLAs.
- Continuing professional development opportunities.
- Most importantly, working for an organisation that cares!
If this sounds like the right opportunity for you, please don’t hesitate to get in touch!
About Leep Group
Leep Group (formally The B2W Group) is made up of likeminded companies who share a common goal; to empower people with the knowledge, skills and confidence to develop their careers. We achieve this through the provision of professional recruitment, training and coaching services, all designed to suit the needs of employers and individuals within the UK. Founded in 2011, Leep Group consists of BackToWork, Leep Talent and Leep Trade, and together we have trained and supported tens of thousands of people, making a positive difference in people’s lives and communities. We believe in investing in our staff, offering opportunities for professional growth, and fostering a culture of continuous improvement. You’ll be part of a forward-thinking team that values innovation and aims to deliver exceptional educational experiences for our learners.
All employees at Leep Group have a commitment to: Implement Leep's Equality and Diversity policies and to work actively to overcome discrimination on grounds of all protected characteristics; Take responsibility for one’s own professional development and participate in relevant internal and external activities; Implement the Leep's health and safety policies and practices; Contribute to Leep's commitment to continuous improvement as identified in Leep's quality assurance systems; Be committed to Leep's safeguarding procedures and high priority to be given to the safeguarding of learners. Leep Group is committed to safeguarding and promoting the welfare of all learners. We expect all staff to share this commitment and to actively uphold our safeguarding, equality, and diversity policies. Safeguarding training is provided for every employee, and robust safer recruitment practices are followed at all stages of employment. All applicants must have the right to work in the United Kingdom - proof of eligibility will be required as part of the recruitment process. Leep Group is unable to offer sponsorship for this role.
Learner-facing roles that involve working directly with learners will be subject to an Enhanced Disclosure and Barring Service (DBS) check, including relevant barred list checks. All other roles will require a Basic Disclosure and Barring Service (DBS) check as part of our safer recruitment process. The successful candidate must also complete all pre-employment vetting and will complete safeguarding training during their induction.
Pay: £50,000.00-£60,000.00 per year
Experience:
- Hubspot: 1 year (required)
- CRM management: 1 year (required)
Work Location: Hybrid remote in Leeds LS2 7EQ
