Here for people. Here for communities. Here for you.
Make a difference every day as a Communications Apprentice at Hafod.
Start a new chapter at Hafod, whether you're leaving education, returning to work, or looking for a career change.
As a Communications Apprentice, you'll gain hands-on experience across a range of communications disciplines while working towards a nationally recognised qualification in Digital Content Design.
You'll support meaningful projects that help us connect with colleagues, customers and communities across south Wales, developing valuable skills in content creation, digital communications, social media, design and engagement.
Please note: We're unable to offer visa sponsorship for this role. This is a 24 months full time (37.5 hrs) programme that will begin in January 2027.
What you'll learn and how we'll support you :
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You'll work towards a nationally recognised Agored Cymru Level 3 Diploma in Digital Content Design with one of our trusted apprenticeship training partners.
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You'll gain practical experience across a variety of communications functions, including internal and external communications, media and PR, digital communications and content creation.
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You'll learn through hands-on experience while working alongside supportive and experienced communications professionals.
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You'll benefit from coaching, mentoring and regular development conversations to support your growth and career aspirations.
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You'll take part in our Early Talent Development Programme, joining a network of apprentices and colleagues across Hafod.
This role involves regular travel across our sites and services. While a driving licence isn’t essential, many of our locations are not easily reached by public transport, so being able to drive and use your own vehicle is often the most practical way to travel.
If you use your own vehicle for work, you’ll need appropriate insurance (for example business use).
If you don’t hold a licence or don’t have access to a vehicle, we’d still encourage you to apply. We’re happy to have a conversation with you about how you could still meet the travel requirements of the role.
What you'll be doing
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Supporting the planning and delivery of internal and external communications campaigns.
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Supporting website content updates and digital communications activities.
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Helping create digital content, including graphics, video and photography, using approved templates and design tools.
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Supporting communication projects through research, content gathering and administrative tasks.
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Acting as an ambassador for apprenticeships and supporting careers events, engagement activities and campaigns.
You can find the full job description attached for a more detailed overview of the role.
What you'll bring
We're looking for people who share our values and are ready to learn.
You don't need previous professional communications experience. What matters most is your attitude, willingness to learn and creativity.
At Hafod, how we work is just as important as what we do. As a Communications Apprentice, you'll:
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Have a genuine interest in building a career in communications, digital content or marketing.
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Have good IT skills, including Microsoft Office such as, Word, Excel and Outlook.
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Value working as part of a team and understand that supporting colleagues is just as important as supporting customers.
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Bring a respectful, caring approach and recognise the difference small actions can make.
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Communicate well, with a willingness to listen, ask questions, share ideas and build positive relationships.
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Take pride in doing things well and show a dependable, responsible attitude to both work and learning
These strengths can come from education, work, volunteering, hobbies, personal projects or other life experiences.
Who can apply?
If you're thinking about applying, here are a few things to help you decide if this apprenticeship is right for you.
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You’re aged 16 or over. Some apprenticeships may have a higher minimum age where this is needed for safety or service reasons.
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You have a minimum of five GCSEs (or equivalent), including English and Maths (A* -C)
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You’re not studying towards another qualification when the apprenticeship begins, as this programme requires strong commitment to both work and learning.
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You do not already hold a qualification at the same or higher level in the same subject area as this apprenticeship.
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You can start the apprenticeship in January 2027
If you're unsure whether you're eligible, please get in touch before applying. We'll be happy to help.
Interested in applying?
Submit your application online.
Please include details of all relevant qualifications, training and any examples of content creation, digital skills or creative projects in your application. This helps us understand your interests and experience.
We'll review all applications and if you're shortlisted, you’ll be invited to attend one of our relaxed and friendly assessment days, followed by a final interview at St. Hilary Court, Cardiff.
If you're successful at the end of the recruitment process, we'll offer you the role and begin your pre-employment checks.
This includes confirming your right to work and completing a DBS check, which we’ll organise and pay for.
If you’d like some tips or advice with the recruitment process, we’ve put together some helpful guidance here .
We may close this advert early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Support and adjustments
We’re committed to ensuring a fair and inclusive recruitment process. If you need any reasonable adjustments or support at any stage, please let us know and we'll be happy to help.
Hafod Futures
At Hafod, we believe great careers can start at any stage of life. Our early talent programmes support people taking their first steps after education, changing career, or returning to work.
We’re growing these programmes because the future of housing, care and support depends on skilled, compassionate people who want to make a real difference. By investing in early talent, we’re helping people build meaningful careers while strengthening the future workforce that supports our communities across south Wales.
#LP
At Hafod, we’re a socially conscious, not for profit organisation providing housing, care and support across south Wales. Everything we do is guided by our mission, Get the basics right, connect with you, and invest for a better future. We work together to deliver services that make a real difference in our communities.
We’re committed to creating a culture where everyone feels they truly belong; not just included, but respected, valued, and safe to be themselves. When people feel they belong, they bring their best, and that benefits all of us.
