Are you an experienced GP practice administrator looking to take the next step in your career?
Westway Medical Centre is seeking an enthusiastic, organised and proactive Senior Medical Administrator and Data Lead to join our friendly and high-performing team.
This is an exciting opportunity for an experienced primary care administrator who enjoys combining operational administration with data quality, population health management and service improvement. The successful candidate will play a key role in supporting the Practice Manager and Deputy Practice Manager to maximise practice performance, achieve contractual targets and deliver high-quality patient care, while also providing reception and administrative support as part of the wider team.
The ideal candidate will have experience of working within a GP practice, excellent IT skills, a strong understanding of EMIS Web and a keen eye for detail. They will be confident analysing data, running patient searches and supporting quality improvement initiatives, whilst maintaining a professional and patient-focused approach at all times.
The post holder will work closely with the Practice Manager and Deputy Practice Manager to support the delivery of key practice objectives.
Data Lead Responsibilities
- Support the achievement of Quality and Outcomes Framework (QOF), Local Quality Contracts and other enhanced services.
- Run searches and produce reports using EMIS Web to identify patients requiring review, recall or follow-up.
- Support population health management initiatives and proactive patient care programmes.
- Monitor and improve data quality within the clinical system.
- Assist with contract monitoring, performance reporting and service improvement projects.
- Identify opportunities to maximise practice income through accurate coding, recalls and achievement of contractual targets.
- Support audits, quality improvement initiatives and practice development projects.
- Liaise with clinical and administrative staff to ensure data is recorded accurately and consistently.
- Assist with managing access demand and patient recall systems.
Reception and Administrative Responsibilities
- Provide professional and courteous support to patients, clinicians and colleagues.
- Answer incoming telephone calls efficiently and appropriately.
- Receive and assist patients attending the surgery.
- Process and action clinical and administrative tasks within EMIS Web.
- Manage patient registrations, records and correspondence.
- Support prescription and document processing in line with practice procedures.
- Signpost patients to appropriate services both within and outside the practice.
- Maintain accurate patient records and ensure confidentiality at all times.
- Provide cover for reception and administrative functions as required.
- Build positive working relationships with all members of the multidisciplinary team
Pay: £21,403.20 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
