Job Role: SIA Operative
Location: Trinity Street Housing Advice Centre, Worcester
Hours: Monday – Friday | 10:00 – 16:00
Salary: £15 per hour plus accrued holiday pay
Contract Type: Regular/Part-Time
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A Little Bit About Us...
Event Support Team specialises in managing a wide range of services for major sporting events, concerts, festivals, firework shows, and more. From start to finish, we handle all aspects of event planning and execution, including staffing and resource allocation. Our company is particularly skilled in providing off-site car parking and traffic management for our clients. We have a state-of-the-art automatic number plate recognition (ANPR) system that allows us to efficiently book cars into our car parks using online tickets, eliminating the need for manual registration and reducing traffic congestion. Our team has extensive experience working with some of the world's biggest events, including the Rugby World Cup, Champions League Final, London 2012 Olympics, Premiership Football and Rugby, Championship Football, music festivals, and concerts.
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The Role
We are looking for a calm, compassionate, and professional SIA Licensed Operative to provide a regular, reliable presence at Trinity Street Housing Advice Centre in Worcester.
This is a Monday to Friday role with consistent hours, offering steady, regular work in a supportive environment. You won't just be a security presence - you'll be a familiar, reassuring face that staff and visitors can rely on.
The centre supports some of the most vulnerable members of our community, so we need someone who can approach every interaction with empathy, patience, and professionalism. You'll work closely alongside the centre team, supporting them with whatever is needed on the day - whether that's managing the door, de-escalating a tense situation, or simply being a steady, calming presence.
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Key Responsibilities
- Provide a visible, professional, and reassuring presence within the centre
- Support staff with day-to-day needs as they arise
- Calmly and effectively manage or de-escalate difficult or aggressive situations
- Assist with access control and monitor the premises
- Work collaboratively with the centre team to ensure a safe environment for all
- Respond appropriately to incidents and complete accurate reports where required
- Comply with all SIA regulations and site-specific procedures
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What We're Looking For
- A valid SIA Licence (Door Supervisor or Security Guarding)
- A calm, empathetic, and approachable manner - this is essential
- The ability to de-escalate and diffuse challenging situations with patience and composure
- Strong communication skills and a proactive attitude
- Previous experience in a similar support, housing, or public-facing security role is desirable
- Reliable, punctual, and professional at all times
- Able to work independently whilst supporting the wider team
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If you feel you have the right skills, attitude, and experience for this role, we'd love to hear from you. Please contact our recruitment team on 02476 997 605 or click Apply below.
Job Type: Part-Time | Regular Hours | Zero Hours Contract
Pay: £12.21-£15.00 per hour
Ability to commute/relocate:
- Worcester WR1 2PW: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
Work Location: In person
