Overview
Join our dynamic team as a Polyurethane Technical Sales & Support specialist, where your expertise will drive customer success and foster innovative solutions in the polyurethane industry. This role offers an exciting opportunity to combine technical knowledge with proactive sales & Customer Service support, ensuring clients receive exceptional service and tailored product recommendations. You will be the key link between our technical capabilities and customer needs, empowering growth and strengthening relationships through expert guidance and support.
Responsibilities
- Deliver engaging demos /produce samples to clients, showcasing polyurethane products, solutions, and technical benefits clearly and confidently.
- Develop/ adjust & support our coatings market
- Assist technically where possible our fabric adhesive speciality, test & troubleshoot
- Provide dedicated technical support to customers, assisting with product selection, troubleshooting, and application advice to optimize their outcomes.
- Maintain strong communication channels with clients, understanding their requirements and translating them into effective solutions.
- Utilize Microsoft Office tools, including Excel and Word, to prepare detailed reports, proposals, and technical documentation.
- Manage customer enquiries efficiently via phone or email, ensuring timely responses that enhance customer satisfaction.
- Collaborate with internal teams on project planning, technical demonstrations, and product launches to ensure seamless execution.
- Develop new coating services and solutions to our market
- Stay informed about industry trends, new technologies such as AWS (Amazon Web Services) or Azure cloud platforms, and emerging market demands to provide innovative support.Qualifications
- Proven presentation skills with the ability to clearly communicate complex technical information to diverse audiences.
- Strong customer service orientation combined with excellent communication skills in English.
- Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with cloud platforms like AWS or Azure is highly desirable.
- Solid understanding of IT systems and organizational skills necessary for managing multiple client accounts effectively.
- Exceptional time management skills to prioritize tasks efficiently in a fast-paced environment.
- Previous experience in sales support or technical consulting within the polyurethane or related chemical industries is preferred., but not essential
- Demonstrated ability to work independently while maintaining strong teamwork and organizational skills.
This paid position offers a vibrant environment where your technical expertise meets energetic client engagement—helping us deliver innovative solutions while advancing your career in a thriving industry!
Please only apply if you have technical and / or coatings and adhesives experience
Pay: £13.00-£15.00 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
