At Connexus, we’re committed to championing rural communities and creating places where people can build a life in their home. As our new External Communications Manager, you will lead the delivery of all external communications and marketing activity, helping to strengthen our reputation and support organisational priorities.
This is an exciting opportunity for an experienced communications professional to lead a multi-channel team, ensuring our messaging, campaigns and digital channels are effective, consistent and engaging.
Key responsibilities include:
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Leading external communications across PR, media, website, social media and customer channels.
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Managing the external communications team and coordinating workflow, planning and delivery.
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Delivering multi-channel campaigns that build reputation and support services.
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Ensuring brand consistency, quality and effective risk management across all external communications.
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Monitoring performance, engagement and campaign effectiveness using data and insight.
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Acting as a key contact for services, providing expert advice and communications support.
About you
We’re looking for a strong leader who can manage teams, deliver at pace and drive high-quality communications. You will have:
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Significant experience in communications, marketing or PR.
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Proven experience leading teams and managing high-volume delivery.
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Strong campaign, digital and media experience across multiple channels.
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Excellent writing, editing and storytelling skills.
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Confidence working with data and analytics to improve performance.
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Strong stakeholder management skills, including influencing senior leaders.
Qualifications
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Degree in communications, marketing, journalism or related field (or equivalent experience).
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Professional qualifications or membership (e.g. CIPR/CIM) desirable but not essential.
If you’re passionate about leading impactful communications and delivering great campaigns, we’d love to hear from you.
This role is based in Craven Arms with a mix of office, remote working and travel as required.
Shortlisting date: 03 August 2026
Interview date: TBC
About Connexus
Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.
We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We’re here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.
Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.
Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.
Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.
Our clear focus is excellent service delivery.
Email: [email protected]
