As a Quality System Industrial Manager you will lead and manage all quality and food safety activities across manufacturing operations, ensuring high standards are maintained for raw materials, packaging, semi-finished, and finished products. You will be accountable for the implementation and ongoing compliance of Ferrero FSQ systems, ISO standards, HACCP, and all relevant legal and certification requirements.
You will continuously monitor quality performance, trends, and KPIs, driving corrective and preventive actions where needed to support continuous improvement. In addition, you will manage, coach, and develop the Plant FSQ team, including Quality Inspectors, fostering a strong and proactive quality culture.
The role requires you to oversee sampling plans, audits, and inspections across all production stages to ensure compliance, while effectively managing non-conformities, deviations, and escalations. This includes blocking non-compliant materials and leading root cause analysis and resolution activities.
You will support and lead internal and external audits, acting as a key contact for certification bodies and regulatory authorities. You will also collaborate closely with cross-functional teams such as Production, R&D, Procurement, Commercial Quality, and Central FSQ teams, as well as engage with external stakeholders including suppliers, vendors, and third parties.
Additionally, you will drive continuous improvement initiatives and action plans aligned to business objectives, ensure plant personnel are appropriately trained in quality and food safety standards, and provide technical support to production to maintain consistency with product specifications and claims.
