We are seeking a highly organised and customer-focused Administrator to underpin the University's compliance with UK Visas and Immigration (UKVI) requirements and provide guidance to international students throughout their journey, from application through to graduation.
This is an exciting opportunity to make a meaningful contribution to the experience of international students while developing expertise in an evolving and highly important area of university administration. You'll join a collaborative team that values continuous improvement, excellent service delivery and professional development.
About the Role
Working within the International Office, you will play a key role in assisting with student visa compliance activities, maintaining accurate records, delivering excellent customer service, and assisting with reporting obligations to external regulatory bodies.
In this role, you will contribute to student visa compliance activities, undertaking eligibility checks and reviewing CAS extension assessments. You will provide first-line advice and guidance on UKVI and immigration matters, maintain accurate records to support audit and compliance requirements, and produce reports and management information. The role also involves helping with the department's financial administration processes, including invoice processing, as well as contributing to event planning, project delivery and activities that enhance the experience of international students
About you
We are looking for someone who has:
- A degree or equivalent qualification, or equivalent relevant experience.
- Experience in an administrative role delivering professional and efficient customer service.
- Experience managing complex records and maintaining accuracy.
- Experience prioritising workloads and meeting competing deadlines.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- High proficiency in Microsoft Office applications, particularly Word and Excel.
- A customer-focused approach and responsiveness to working with people from diverse cultural backgrounds.
- A flexible, collaborative and proactive attitude.
- Ability to work outside normal business hours when required to help with events and operational activities
To apply
Please submit your CV and a Cover Letter outlining your suitability for this role.
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.
We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.
Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.
Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy
