About Us:
At Soltyre, we're not just in the tyre business; we also specialise in providing outstanding customer service. Founded in Dumfries in 2009, Soltyre has grown into one of the nation's largest independent tyre specialists. We provide a comprehensive range of tyre services to retail and commercial customers alike, with branches spanning across Scotland and Yorkshire. Our commitment to excellence, coupled with our extensive local knowledge and access to a diverse range of manufacturers, sets us apart in the industry. From the rolling hills of Scotland to the bustling streets of Yorkshire, Soltyre is here to serve as your trusted local tyre experts.
We are looking for an experienced and motivated Centre Manager to join our team in Dumfries. As a Centre Manager, you will oversee the daily operations of the branch, ensuring it runs efficiently and profitability whilst delivering exceptional customer service. You will lead a team of Tyre Technicians and support and train staff, manage stock levels, and maintain a safe and productive working environment.
Key Responsibilities:
- Inspire, motivate and manage a team to deliver outstanding performance
- Ensure smooth day-to-day operations, including job scheduling, stock control and equipment maintenance
- Drive sales, maintain and ensure high standards of customer service within the depot, addressing queries and addressing issues promptly
- Ensure all activities comply with company policies and UK Health & Safety Regulations
- Monitor budgets, control costs and strive to achieve depot performance targets
- Provide regular updates on depot to senior management
About You:
To succeed in this role, you will need:
- At least 2 years Management Experience, preferably in the automotive or tyre fitting industry, however applications from individuals who are looking for the next step in their management career will also be considered
- A proven ability to Lead and Motivate teams in a fast-paced environment
- Strong Customer Service skills and a passion for delivering exceptional customer service
- Commercial Awareness to understand budgets, stock control and operational performance metrics
- Excellent Time Management and Problem-Solving Abilities
Job Type: Full-time
Application question(s):
- Describe your experience managing both sales targets and day-to-day operations. Include team size, revenue responsibility, and key results achieved.
Experience:
- tyre industry: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
