Sales Administrator
Bristol | Full time | Permanent
We are a growing technology solutions provider that values strong customer relationships, teamwork and doing things to a high standard. Our people are approachable, supportive and committed to delivering excellent service, with opportunities to learn and progress.
We are looking for an experienced Sales Administrator to take ownership of the administrative sales process, working closely with Sales, Projects and the Service Desk to ensure a first-class customer experience
The Role
You will be a central point of coordination, providing accurate, timely administration and ensuring customers and colleagues receive clear, helpful support.
- Prepare accurate customer quotations and process orders within agreed timescales
- Respond to customer enquiries, pricing requests and follow-up actions by phone and email
- Log customer issues clearly, coordinate with the Support Helpdesk, Projects and Sales teams, and ensure actions are followed through.
- Liaise with suppliers and internal teams to support deliveries, projects and order fulfilment
- Manage sales documentation, contracts, acknowledgements and billing or order queries
- Monitor outstanding quotations, resolve errors and provide general Sales support
Required Skills
- Previous experience in sales administration, sales support, customer service or order management
- Experience preparing quotations and/or Proposal documents
- Experience processing purchase orders or commercial documentation
- Strong organisational and time management skills
- Excellent attention to detail and accuracy
- Clear, professional written and verbal communication
- A helpful, customer focused approach
- Ability to manage competing priorities
- Confidence coordinating tasks across different teams
- Commercial awareness and an understanding of sales processes
- Confident using Microsoft Office
- Experience with CRM, ERP or order management systems
- A positive, proactive and reliable approach
- Experience in an IT environment is desirable but not essential
What we offer
- A friendly and supportive working environment
- Training and development opportunities
- Clear progression for the right person
- Competitive salary
- Flexible working arrangements
- Health Care Cash Plan
- Regular social events
NO RECRUITERS OR AGENCIES
Pay: From £26,500.00 per year
Application question(s):
- Are you able to travel to our Bristol office as required?
- How comfortable are you communicating with customers by email and phone?
- Have you worked with any of the following systems?
CRM systems
Microsoft 365
ERP/procurement systems
Accounting systems
None of the above
- Which part of this role interests you most?
- What is your expected annual salary?
- Briefly describe your experience supporting a sales team.
- Have you ever been responsible for any of the following?
Processing sales orders
Obtaining supplier pricing
Creating customer quotations
Raising purchase orders
Following up outstanding customer responses
None of the above
Experience:
- Administrative: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
