We are looking for an organised, confident and proactive Quality & Compliance Administrator to join our domiciliary care team on a part-timebasis.
This Quality & Compliance Administrator role will focus on quality assurance, compliance auditing and monitoring the performance of our care staff, helping us ensure that every service user receives safe, compassionate and high-quality care.
The successful candidate must have a good standard of spoken and written English and be able to communicate confidently in Urdu or Punjabi, as a key part of the role involves speaking directly with service users and families to obtain feedback about their care.
Schedule: Monday to Friday, 10:00am 2:00pm (part-time)
HadiCare is a family-oriented home care provider based in North Leeds, dedicated to empowering those supported to live independently with dignity.
With a growing reputation for compassionate, high quality care, HadiCare serves communities throughout Leeds, providing a supportive environment where staff are encouraged to thrive, both personally and professionally!
Our mission is to build lasting relationships between clients and carers, ensuring consistent, personalised care that makes a real difference.
Main Duties and Responsibilities of theQuality & Compliance Administrator
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Record Management: Ensuring DBS, training records and other relevant documents are up to date.
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Incident Tracking: Log and monitor accidents, near misses, and complaints, making sure actions are recorded and followed up.
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Audit Support: Help run quality checks on care files and service records to find missing information or areas needing improvement.
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Report Preparation: Gather data and draft governance or compliance reports for senior managers and registered care leads.
Key Skills and Qualifications
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Organization: Strong multitasking skills and the ability to prioritise workloads, while meeting strict deadlines.
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IT Proficiency: Good working knowledge of IT software, including the Microsoft Office package. An understanding of Birdie is advantageous.
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Attention to Detail: High accuracy in recording sensitive data and maintaining strict confidentiality.
If you feel this Quality & Compliance Administrator role matches your skill sets, please apply, we'd love to hear from you.
