This role supports the safe, effective, and well‑organised use of medicines within the practice. It combines medicines management with responsibility for the smooth and financially sustainable running of the dispensary. You will work closely with GPs, pharmacists, the dispensary team, and the Practice Manager.
You will help make sure medicines are used safely, appropriately, and efficiently for patients and the practice.
Key tasks include:
· Acting as a main point of contact for medicines-related queries in a patient-friendly way
· Supporting patients and clinicians to make informed treatment choices
· Helping ensure medicines are used safely and effectively
· Supporting quality improvement and helping the practice meet national and local targets
· Responding to queries from pharmacies, hospitals, and patients
· Supporting shared care arrangements by helping follow hospital and specialist plans, including monitoring and prescriptions
Monitoring and safety:
· Collecting simple monthly data to track medicines management and identify improvements
· Keeping an up-to-date register of patients on higher‑risk medicines and arranging regular blood tests
· Managing medicine safety alerts and ensuring they are reviewed and acted on by clinicians
· Monitoring the use of certain medicines (for example, strong pain medicines) and working with clinicians to improve safety
Improvement and teamwork:
· Taking part in audits and quality improvement cycles, sharing learning with the wider team
· Attending medicines meetings and training, and sharing key learning within the practice
· Organising and supporting medicines management meetings
· Helping the practice follow agreed medicine guidelines and formularies
Patient support and systems:
· Improving patient information about medicines
· Supporting patients with questions or concerns about their medicines
· Using digital systems to support medicines management and reporting
· Keeping up to date with medicine changes and contacting patients where needed
Administration:
· Submitting monthly medicines-related claims and paperwork
· Carrying out other reasonable medicines or administrative tasks as required
Job Type: Part-time
Pay: £13.91-£14.63 per hour
Expected hours: 18.0 per week
Benefits:
- Company pension
- On-site parking
Work Location: In person
