Company Overview
Enigma Security Solutions Ltd specializes in delivering highly personalized security services to clients both internationally and throughout. Our focus on tailored solutions and dedicated service has established us as a trusted provider for premium brands and global organizations.
Description
· Lead the day-to-day delivery of the security contract, ensuring all KPIs, SLAs, and client expectations are consistently achieved.
· Act as the primary client contact, building strong relationships and responding promptly to operational needs and feedback.
· Manage, motivate, and develop security teams to maintain high standards of performance, professionalism, and service delivery.
· Oversee staffing, rostering, absence management, and recruitment support to ensure full operational coverage.
· Carry out audits, inspections, and risk assessments to uphold quality, compliance, and safety standards.
· Produce clear operational reports, incident updates, and performance reviews for both the client and senior management.
· Monitor budgets, overtime, and contract costs to support efficient and commercially sound service delivery.
· Ensure all Enigma policies, procedures, records, and client documentation are maintained accurately and up to date.
· Support continuous improvement across the contract and undertake additional duties as required by the Directors.
Special requirements needed - Minimum 3 years of supervisor experience
SIA DS or SG required
Pay: £45,000.00 per year
Benefits:
Experience:
- Supervising: 3 years (required)
Work Location: In person
