Do you thrive on leading complex technical change and ensuring services remain stable, secure, and fit for purpose? Then this is your opportunity to shape how East Sussex County Council safely delivers transformation—playing a pivotal role in strengthening resilience and enabling large-scale organisational change.
As Principal Transition Consultant, you will act as the professional lead for Service Transition Management, providing strategic and technical expertise to ensure solutions are effectively planned, governed and delivered. You will lead ITIL-based practices across IT & Digital, assuring change and release activity and guiding teams through complex transformation. This is a high-impact role, critical to maintaining service continuity and enabling major programmes such as the future Local Government Reorganisation.
We are looking for candidates who:
- Hold an ITIL qualification (Foundation level minimum, with relevant Practitioner certification)
- Has experience in Service Transition Management and ITIL best practice
- Have experience of IT governance within complex organisations, including designing and implementing controls and standards
- Can lead technical teams
Are able to plan and deliver large-scale technical changes, releases, and transformation activity
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Please download the job description and person specification for more information.
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. When writing your supporting statement explain how you meet the following criteria in the person specification drawing on any relevant work/life experience, education or personal interests:
- ITIL and Service Transition Management experience
- IT governance and control design
- Leadership and team development
Delivery of complex technical change
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For guidance on how to write an application see our how to apply page and our statement on the use of AI .
Interviews will take place via Microsoft Teams unless you request an in-person interview. Interviews will be taking place during week commencing 03 August 2026. If you are unavailable on these dates let us know and we may be able to schedule an alternative date.
Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
