Assistant Manager – Castle Carvery Clocktower
Castle Carvery Clocktower has a vacancy for an Assistant Manager to support the General Manager in leading our busy carvery restaurant. This is a hands-on role where you'll help drive the day-to-day operation, ensuring every guest receives excellent service and can't wait to return.
Key Responsibilities:
- Opening and setting up, closing down and cashing up
- Running a service while motivating and supporting the team
- Leading and developing front of house (and kitchen, where required) staff, adhering to and training the team on company policies and standards
- Delivering a consistently high-quality guest experience across all service periods
- Helping to manage rotas and staffing levels to keep the team running smoothly
- Driving sales, controlling wastage, and supporting stock and ordering
- Maintaining high standards of cleanliness, safety, and compliance at all times
- Handling guest queries, feedback, and complaints professionally and in the moment
- Supporting recruitment and training within the team
About You:
You're a confident, hands-on leader with a passion for hospitality and management or supervisory experience, either already in a similar role or a strong Supervisor ready for the next step up. You thrive under pressure, enjoy the buzz of a busy service, and know how to build and motivate a strong team. Carvery or food-led experience is advantageous.
Hours:
We're open 7 days a week, 365 days a year from 11am till 10pm. Hours will be varied, including daytimes, evenings, weekends, and bank holidays, with availability required over the Christmas period.
What We Offer:
- Competitive hourly pay
- Discounted or free food
- Pension scheme
- 5.6 weeks holiday allowance (pro rata)
Work Location: In person