Job Summary
We’re looking for an experienced and passionate Assistant Manager to support the General Manager in leading the team at our busy restaurant in Edinburgh.
As the Assistant Manager, you'll aid the Venue Manager with all day-to-day operations, setting the tone for an exceptional customer experience and building a positive, high-performing team culture. This is a full-time, hands-on role that requires a strong background in restaurant management.
Duties
- Deputise for the General Manager in their absence
- Manage daily operations of the venue, ensuring smooth running and adherence to policies and procedures.
- Supervise staff, providing training and support to ensure high levels of performance and guest satisfaction.
- Ensure high standards of service, cleanliness, and compliance
- Manage stock, ordering, and rota planning
- Implement health and safety regulations, ensuring compliance at all times.
- Handle guest inquiries and complaints professionally, striving for resolution that enhances the guest experience.
Experience
- Proven experience in hospitality management or a related field is essential.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Excellent communication skills, both verbal and written, with a focus on guest services.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Proficiency in using venue management software or similar systems is advantageous.
- A flexible approach to work hours is required, including evenings and weekends as necessary.
- Able to thrive in a new opening environment and adapt as the business grows.
If you are passionate about creating memorable experiences for guests while managing a dynamic team, we invite you to apply for this exciting opportunity as our Assistant Manager.
Competitive salary (based on experience)
Job Types: Full-time, Permanent
Pay: From £31,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Experience:
- management: 2 years (required)
Work Location: In person
