We’re looking for an energetic, hands-on Duty Manager to join the team at BLACKHOUSE in the heart of Leeds.
This is a key role within the business, responsible for leading the team on shift, delivering outstanding guest experiences and making sure the restaurant runs smoothly from open to close.
You’ll be a confident leader who thrives in a busy environment, enjoys being on the floor and knows how to get the best from a team.
The Role
- Lead the team on shift, setting the standard for service, hospitality and presentation.
- Oversee the smooth running of the restaurant, from pre-service through to close.
- Deliver warm, confident and professional guest service.
- Deal with guest feedback and complaints quickly and effectively.
- Support team training, development and performance.
- Work closely with the kitchen and management team to maintain high standards.
- Ensure health & safety, licensing and operational procedures are followed.
- Take ownership of the restaurant in the absence of senior management.
What We’re Looking For
- Previous supervisory or management experience within hospitality.
- A natural leader who can motivate and develop a team.
- Confident, approachable and able to lead from the front.
- Excellent communication and problem-solving skills.
- Calm under pressure and comfortable in a fast-paced restaurant.
- A genuine passion for great food, drinks and exceptional guest experiences.
Why BLACKHOUSE?
Join a busy, established Leeds venue with a strong reputation for hospitality, a great team and plenty of opportunity to develop.
If you’re ready to take the lead, make a difference and be part of the next chapter of BLACKHOUSE, we’d love to hear from you.
Pay: From £32,000.00 per year
Work Location: In person
