Recruiter & Shift Bookings Coordinator
Heycroft Staffing Solutions
Office Based – East Bergholt
£30,000 per year + Bonus & Commission
Full Time | Permanent
About Heycroft
Heycroft Staffing Solutions is a specialist recruitment agency providing experienced and qualified staff exclusively to children’s residential homes.
We pride ourselves on being different from a traditional recruitment agency. Our management team has extensive experience within residential childcare, meaning we understand the pressures our clients face and the importance of providing safe, reliable and high-quality staff.
As we continue to grow, we are looking for an organised, confident and proactive Recruiter & Shift Bookings Coordinator to join our team.
This is a varied role combining recruitment, candidate management and shift coordination. You will play a key part in making sure we have the right people available and that our clients receive a responsive and reliable service.
The Role
Your responsibilities will include:
- Recruiting Support Workers, Team Leaders and other residential childcare professionals
- Advertising vacancies and proactively sourcing suitable candidates
- Screening applications and conducting initial interviews
- Completing safer recruitment and compliance checks
- Obtaining references and ensuring candidate files meet our compliance standards
- Coordinating onboarding and training for new workers
- Building strong relationships with our existing agency workers
- Managing staff availability and keeping our systems up to date
- Receiving and processing shift bookings from clients
- Allocating suitable staff to shifts
- Proactively working to fill outstanding bookings
- Dealing with cancellations, sickness and last-minute changes
- Communicating regularly with clients and keeping them updated on outstanding bookings
- Supporting our 24/7 service through participation in the on-call rota
- Identifying strong temporary workers who may be suitable for permanent opportunities with our clients
- Supporting the continued growth of Heycroft Staffing Solutions
Working Pattern
The role works across a two-week rotating schedule:
Week One - Recruiting
- Monday: 9:00am – 5:00pm
- Tuesday: 8:00am – 5:00pm
- Wednesday: 9:00am – 5:00pm
- Thursday: 9:00am – 5:00pm
- Friday: 9:00am – 4:00pm
Week Two – Shift Coordination
- Monday: 10:00am – 6:00pm
- Tuesday: 8:00am – 5:00pm
- Wednesday: 10:00am – 6:00pm
- Thursday: 10:00am – 6:00pm
- Friday: 10:00am – 5:00pm
You will also participate in our on-call rota on a 2 days on / 10 days off basis, helping manage urgent staffing matters outside normal office hours.
What We're Looking For
We are looking for someone who is:
- Highly organised and able to manage multiple priorities
- Confident speaking with clients and candidates
- Comfortable working in a fast-paced environment
- Proactive rather than waiting for problems to come to them
- Able to remain calm when dealing with last-minute staffing issues
- Reliable and willing to take ownership of their workload
- Confident using Microsoft Office and recruitment/booking systems
- A strong communicator with excellent attention to detail
- Commercially minded and motivated by targets and results
Previous recruitment, staffing, rostering or care-sector experience would be beneficial, although we are particularly interested in finding someone with the right attitude, organisation and drive.
Salary & Benefits
- £30,000 basic salary
- Bonus scheme
- Commission on successful temp-to-permanent placements
- 30 days annual leave
- Free lunch
- 2 days on / 10 days off on-call rota
- Supportive, experienced management team
- Opportunity to develop your role as the business continues to grow
Why Join Heycroft?
Heycroft is a growing business where you won't simply be another recruiter working through a database.
You'll work closely with our clients, agency workers and management team and have genuine responsibility for helping run and grow the staffing operation.
We're looking for someone who wants to become an important part of the business, build relationships with our clients and staff, and take real ownership of recruitment and shift coordination.
If you're organised, personable, commercially minded and enjoy the challenge of making sure everything comes together, we'd love to hear from you.
Pay: Up to £30,000.00 per year
Work Location: In person
