Job Scope:
Management of the credit control function including debt collection, sales ledger administration and credit risk, and assisting with other accounts admin duties as required.
Key Responsibilities:
➢ Proactively chasing overdue accounts by phone, email and letter to ensure timely collection of outstanding debt.
➢ Debtor reconciliation and maintaining accurate, up-to-date sales ledger and customer account records.
➢ Ensuring invoice and payment queries are investigated, actioned and followed up on accordingly, liaising with sales and customer service teams to resolve disputes affecting payment.
➢ Preparing and reviewing aged debtor reports, escalating problem accounts to management as required.
➢ Assessing and setting credit limits for new and existing customers in line with company policy.
➢ Issuing customer statements, reminder letters and formal demand notices as required.
➢ Any other activities as required in order to ensure the successful operation of the business.
Qualifications, skills and experience:
➢ 2 years plus experience in a credit control or accounts receivable role in a fast-moving environment.
➢ Strong negotiation and debt-collection skills, with a persistent, professional and customer-focused approach.
➢ Well organised, with the ability to manage and prioritise a busy ledger.
➢ Confidence working across multiple currencies and jurisdictions
➢ Proficient IT skills, including experience using accounting/ERP software.
➢ Excellent interpersonal, communication and telephone manner.
Pay: From £28,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount
Work Location: In person
