A unique and exciting fixed term opportunity (18 months) has arisen for an organised, conscientious and dynamic administrator to join our recently established Community Mental Health 'Hub' team.
The Hub is a drop-in centre, located in the City of York Council building, at 30 Clarence Street in York. It forms part of York Mental Health Partnership's vision of support for adults across the city and will help change the way people are able to access mental health services.
It is expected that the post holder will, as required by the service, work 'in the field' on occasion i.e. at the CYC building or events nearby. These locations and facilities will be easily accessible by car, bus and bicycle.
As a member of this small and friendly multi-disciplinary team, you will work in both an office environment and alongside the team in the community.
If you are looking for a new challenge, an opportunity to be part of a team striving to make a difference, enjoy variety in your work and have skills in project and process development, we will welcome your application for this role.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Having significant previous experience as an administrator is essential to this role. NHS or other health/social care experience is desirable. We are looking for an individual with a passion for people, demonstrable customer service experience, extensive organisational skills, an interest in working in a mental health care setting and a 'can do' attitude.
This role will be the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations. You will provide essential day-to-day administrative support to the clinical team, ensuring that the processes you develop and put in place are sustainable and meet the needs of the service. This will enable them to provide the best possible care for the service users.
We are looking for someone who feels comfortable in a public healthcare setting, can multi-task in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
20 August 2026
Agenda for change
Band 3
£25,760 to £27,476 a year per annum
Fixed term
18 months
Full-time
346-NYA-144-26-A
The Hub @ City of York Council building
30 Clarence Street
York
YO31 7DE
United Kingdom
With a starting salary of £25,760 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus 8 bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, its not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Additional contact details : -Janna Dodds, Locality Administration Manager, 07770 050015
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
With a starting salary of £25,760 per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus 8 bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, its not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Additional contact details : -Janna Dodds, Locality Administration Manager, 07770 050015
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
- Level 3 in Business Administration.
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Evidence of experience in working autonomously and proactively.
- Demonstrable experience of being a first point of contact for service users, patients, customers.
- Experience of working in and across health or social care settings.
- Evidence of experience in project support or event support work.
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
- Understanding of confidentiality and the associated legal and policy requirements
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
- Level 3 in Business Administration.
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Evidence of experience in working autonomously and proactively.
- Demonstrable experience of being a first point of contact for service users, patients, customers.
- Experience of working in and across health or social care settings.
- Evidence of experience in project support or event support work.
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
- Understanding of confidentiality and the associated legal and policy requirements
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Tees Esk and Wear Valleys NHS Foundation Trust
The Hub @ City of York Council building
30 Clarence Street
York
YO31 7DE
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
Tees Esk and Wear Valleys NHS Foundation Trust
The Hub @ City of York Council building
30 Clarence Street
York
YO31 7DE
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
