The purpose of this role is to ensure the front of house operates efficiently and professionally, providing a welcoming first point of contact for all visitors and callers. The Receptionist supports the smooth day-to-day running of the branch by managing calls, post, and general administrative tasks, allowing the wider team to focus on their core responsibilities.
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Act as the first point of contact for all visitors, providing a professional and welcoming front-of-house experience.
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Answer, screen, and direct incoming calls in an efficient and courteous manner.
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Manage the coffee station, ensuring it is clean, stocked, and presentable at all times.
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Handle all incoming and outgoing post, ensuring accurate and timely distribution.
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Maintain organised filing systems and ensure documentation is up to date and accessible.
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Monitor and replenish office supplies, including stationery, cleaning products, and refreshments.
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Place orders for stationery, cleaning supplies, and coffee as required.
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Provide general administrative support to the wider team, including ad hoc tasks.
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Ensure the reception and office areas are tidy and presentable at all times.
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Support the smooth day-to-day running of the office by managing routine administrative duties efficiently.
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Minimum of 1-2 years' experience in a receptionist or administrative role.
- Strong computer literacy, including confidence using Microsoft Office and general office systems.
- Strong organisational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to multitask and manage a varied workload in a busy environment.
- Professional, reliable, and proactive approach to work.
Monday to Friday 9:00am-5:30pm
