Assistant Hospitality Manager
Fishers Farm Park – Wisborough Green, West Sussex £15.00 – £17.00 per hour (DOE) | Full/part-time | Permanent
About the Role
We’re looking for a positive, people‑focused Assistant Hospitality Manager to support the Hospitality Manager in running our busy food & beverage operation at Fishers Farm Park - a multi‑award‑winning visitor attraction.
This is a hands-on leadership role centred around team management, guest experience, and smooth day‑to‑day operations across our restaurant, coffee bar and seasonal outlets. You’ll also play a part in wider park operations when needed.
What You’ll Be Doing
Operational Leadership
- Support the daily running of all F&B outlets
- Keep service flowing smoothly during busy periods
- Assist with opening/closing routines and daily planning
- Step up to lead the department when the Hospitality Manager is off‑site
Team Management & Development
- Motivate, guide and support supervisors and casual staff
- Help train new team members and encourage ongoing development
- Lead by example to maintain a friendly, professional team culture
- Assist with rota planning and ensuring staffing levels match demand
Guest Experience
- Deliver warm, efficient customer service
- Maintain good knowledge of park activities, events and services
- Handle challenges calmly and confidently in a fast-paced environment
Stock, Admin & Compliance
- Support stock ordering, rotation and organisation
- Maintain high standards of cleanliness and presentation
- Ensure food safety, allergen awareness and health & safety procedures are followed
- Complete daily checks and operational records
Duty Management & Safety
- Act as Duty Manager for the wider park when required
- Provide first aid, fire marshalling and emergency support
- Help coordinate communication across the park during busy periods or incidents
Continuous Improvement
- Suggest ways to improve service, efficiency and team morale
- Support the rollout of new policies and procedures
- Help uphold the high standards expected of an award-winning attraction
About You
- Friendly, proactive and hands-on
- A natural team leader with a positive, can‑do attitude
- Passionate about great customer service
- Confident supervising or managing staff
- Organised, calm and clear in communication
Essential
- Previous hospitality or F&B experience
- Experience supervising or managing people
- Food Hygiene Level 2
Desirable
- Experience in a high‑volume or visitor attraction environment
- First aid qualification
- Full UK driving licence
What We Offer
- £15.00 – £17.00 per hour (DOE)
- Full-time, permanent role (40 hours per week)
- No evening shifts
- Company pension
- Employee discount
- Free Fishers membership for your immediate family
- On-site parking
- Training and development opportunities
- Supportive, friendly team environment
Working Hours
- 5 days per week (including at least one weekend day) / full or part-time opportunity considered
- Typical hours: 8:30am – 5:30pm
- Flexibility required during peak seasons and events
Location
Due to our rural location, own transport is essential.
Why Join Fishers?
Fishers Farm Park is a family-run, award-winning attraction known for its welcoming atmosphere, strong team culture and commitment to continuous improvement. This role offers variety, responsibility and the chance to make a real impact across both hospitality and wider park operations.
Job Types: Full-time, Part-time, Permanent
Pay: £15.00-£17.00 per hour
Benefits:
- Company pension
- Employee discount
- On-site parking
Work Location: In person
