Location: Liverpool
Salary: Base Salary + Performance-Based Bonuses
Build Your Career in Customer Service
We're looking for a motivated and customer-focused Customer Service Representative to join our growing team in Liverpool. This is an exciting opportunity to develop your career in a role that combines customer service, sales, and customer engagement within a supportive and fast-paced environment.
As a Customer Service Advisor, you'll be the first point of contact for customers, delivering exceptional service, building strong relationships, and helping customers find the products and services that best meet their needs. Your contribution will play an important role in delivering an outstanding customer experience while supporting the continued growth of the business.
Key Responsibilities
As a Customer Service Advisor, you will:
- Deliver exceptional customer service and ensure every customer interaction is professional and positive.
- Build rapport with customers and develop long-lasting relationships.
- Understand customer requirements and provide tailored product and service recommendations.
- Promote products, services, and current campaigns with confidence and professionalism.
- Respond to customer enquiries accurately and efficiently.
- Work towards individual and team performance objectives.
- Maintain up-to-date knowledge of products, services, and promotional campaigns.
- Represent client brands with professionalism and integrity.
- Collaborate with colleagues to deliver outstanding customer experiences.
What We're Looking For
The ideal candidate will be:
- Friendly, approachable, and confident communicating with customers.
- Passionate about delivering exceptional customer service.
- Motivated, proactive, and goal-oriented.
- Professional, reliable, and well organised.
- Adaptable within a fast-paced, customer-focused environment.
- A strong team player with a positive attitude.
- Eager to learn, develop new skills, and build a rewarding career.
What We Offer
- Base salary plus performance-based bonuses.
- Comprehensive training and ongoing coaching.
- Clear opportunities for career progression based on performance.
- A supportive, collaborative, and inclusive working environment.
- Recognition and rewards for individual and team achievements.
- Continuous professional development in customer service, sales, communication, and business development.
Why Join Us?
We're committed to creating an environment where people can succeed. By investing in training, development, and ongoing support, we help our team members build confidence, develop valuable skills, and progress their careers. You'll join a business that values professionalism, teamwork, and delivering exceptional customer experiences.
Apply Today
If you're looking for a role where you can develop professionally, work with people every day, and make a meaningful contribution, we'd love to hear from you.
Submit your application today and take the next step in your career as a Customer Service Advisor.
Pay: £15.00-£16.00 per hour
Benefits:
- Company events
- Gym membership
- Health & wellbeing programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
