Job Summary
We are seeking a professional and organised Administrator / Call Handler to join our team. This role involves managing incoming calls, providing excellent customer service, and supporting administrative tasks to ensure smooth daily operations. The ideal candidate will have previous office experience and a friendly, efficient manner. This paid position offers an excellent opportunity to develop organisational skills within a dynamic environment.
Responsibilities
- Answer and manage incoming calls promptly and professionally
- Provide accurate information and assistance to callers, ensuring high levels of customer satisfaction
- Support the Sales Team
- Maintain and update relevant records and databases with attention to detail
- Assist with general administrative duties such as filing, data entry, and correspondence
- Support team members with various administrative tasks to facilitate efficient workflow
- Ensure the reception area is tidy and welcoming at all times
Skills
- Previous office experience is highly desirable
- Excellent communication skills, both verbal and written
- Organised with strong attention to detail
- Proficient in MS Office suite (Word, Excel, Outlook)
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Friendly, professional demeanour with strong interpersonal skills
- Reliable with a proactive approach to problem-solving
This role is ideal for individuals seeking a structured position that combines administrative responsibilities with customer service. The successful candidate will be an essential part of our team, contributing to the organisation’s success through effective communication and organisational support.
Pay: Up to £25,500.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
