Overview
Join our dynamic healthcare team as a Medical Receptionist working Monday to Friday 8am-4.30pm, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily activities within a busy medical practice. Your positive attitude and attention to detail will help create a welcoming environment that fosters excellent patient experiences. This paid position offers an exciting opportunity to develop your administrative skills while contributing to quality healthcare delivery.
Responsibilities
- Greet patients and visitors warmly, providing a friendly and professional first impression
- Schedule, confirm, and reschedule patient appointments efficiently using practice management software
- Answer incoming phone calls promptly, directing inquiries to the appropriate staff or departments
- Collect and verify patient information, insurance details, and update records accurately
- Manage incoming and outgoing correspondence, including emails and fax communications
- Maintain a clean, organized reception area to ensure a welcoming environment for all visitors
- Assist with administrative tasks such as filing, data entry, and preparing patient documentation
Qualifications
- Prior office experience demonstrating strong organizational skills and customer service abilities
- Administrative experience preferred, with familiarity in handling schedules, records, and communication tools
- Excellent communication skills to interact effectively with patients, staff, and healthcare providers
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Proficiency in office software such as Microsoft Office Suite or equivalent programs
- A positive attitude with a proactive approach to problem-solving and teamwork
This role is ideal for motivated individuals eager to contribute to compassionate healthcare services while honing their administrative expertise. We value energetic professionals who thrive in engaging environments and are committed to delivering exceptional patient care.
Pay: £12.71 per hour
Benefits:
- Free flu jabs
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
Location:
- Evesham WR11 1JP (preferred)
Work Location: In person
