Customer & Sales Support Administrator
Belfast
£28,000 to £35,000
Office based working 9-5 and within a small, supportive team, you will be working alongside the Operations Manager and liaising with commercial customers across NI on their orders.
Duties will include;
- Manage customer orders and backorders via the sales inbox
- Monitor the sales inbox, respond to queries, process orders and route enquiries
- Handle customer enquiries by phone, including PODs, invoices, lead times, credit notes, deliveries, POs, pricing and margin queries
- Resolve accounts queries by liaising with relevant teams
- Manage consumable and capital equipment backorders across warehouse locations
- Prepare accurate customer quotations within agreed timescales
- Process orders and invoice after installation
- Support stock takes and resolve stock count discrepancies
- Provide sales administration support, including quotations, customer liaison and sample requests
What we are looking for…
- At least 2 years’ experience in a similar role (sales support, customer service / support, order processing etc
- Experience gained within a technical, manufacturing or healthcare setting is desirable
- Confident IT skills across MS Office suite and ideally a CRM system or similar
- Strong communication and interpersonal skills
In return you can expect an excellent package & benefits, interviewing ASAP!
INDPRO
Pay: £28,000.00-£35,000.00 per year
Benefits:
- Free parking
- Health & wellbeing programme
Ability to commute/relocate:
- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
