Wychbury Medical Group are looking to recruit a Medical Receptionist to work 17 hours per week at our Cradley Road Medical Practice. Hours will be:
· Tuesday 12:30 – 18:30
· Thursday 08:00 - 13:00
· Friday 08:00 – 14:00
You must also be flexible to provide cover across the week for any annual leave and sickness.
The post holder will greet patients on entry to the practice and provide a point of communication between patients, doctors and other medical staff.
Duties will involve:
· Answering telephone calls, booking appointments and taking messages as required
· Dealing with all patient/visitor enquiries
· Using appointment systems to book appointments and recalls
· Explaining practice arrangements to new and temporary patients
· Ensuring consulting rooms and waiting areas are prepared and kept tidy each day
· Maintaining strict confidentiality at all times
Skills/abilities required:
· Excellent customer service skills
· Good standard of general education
· Strong communication skills both oral and written
· I.T. Literate
· Excellent organisation skills
· Flexible and adaptable
· Well motivated
· Previous work experience in a similar environment would be desirable
A DBS check will be requested for the successful applicant.
Job Types: Part-time, Permanent
In return we offer a competitive salary, 27 days annual leave (pro-rata) plus 8 bank holidays, the opportunity to join the NHS pension scheme and ongoing training and development.
Job Types: Part-time, Permanent
Pay: £12.95 per hour
Benefits:
- Company pension
- On-site parking
- Sick pay
Work Location: In person
