Annual salary: £26,266.50 per annum
YMCA Heart of England are looking for a Coffee Shop Supervisor to join our team working 32.5 per week. You will be based in Erdington, Birmingham. In return, you will receive a competitive salary of £26,266.50 per annum.
YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work. With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our ethos and values.
About the Coffee Shop Supervisor role
We’re looking for a confident, hands-on Coffee Shop Supervisor to lead the day-to-day running of Eden Coffee Shop, launching soon at the Chris Bryant Centre in Erdington. This is a great opportunity to be involved from the start and help shape how the space operates.
You’ll be responsible for supervising a small team, overseeing daily service, and making sure the coffee shop runs smoothly. Your day-to-day will include:
- Leading the team in preparing and serving high-quality food and drinks
- Maintaining a clean, safe, and well-presented environment
- Managing stock, placing orders, and handling deliveries
- Supporting the Centre Manager with budgeting and reporting tasks
- Providing excellent customer service and resolving issues when they arise
What we Offer:
- Training and Development Opportunities
- 29 days annual leave including Bank Holidays plus an additional day after each year of completed service up to 5 days.
- Free on-site car parking
- Workplace Pension scheme
- 20 days sick pay
- Life Assurance of 4 times your annual salary
- Day off for your Birthday
The closing date is Friday 4th September 2026. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YMCA Heart of England is an independent Christian charity, a registered provider of social housing, and affiliated to the national and international YMCA Movement.
As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate.
