IT & Business Systems Administrator: Power the Future of Uneek Clothing's Operations
Are you a proactive IT problem-solver ready to drive operational efficiency? At Uneek Clothing, we aren't your typical wholesaler. We are a family-owned powerhouse with a legacy spanning over 30 years. We own the entire journey, from spinning yarn in our own mills to crafting finished garments in our state-of-the-art factories.
We need a highly capable IT & Business Systems Administrator to own our IT infrastructure, eliminate inefficiencies, and champion our systems across our London HQ and South Wales warehouse. This is your chance to make a real-world commercial impact.
What You’ll Bring to the Team
To ensure you are set up for success, we have broken down the skills and competencies required for this fast-paced role:
Required (Mandatory Prerequisites & Qualifications)
- BSc or equivalent degree in Information Technology, Computer Science, or a related discipline.
- Minimum of 3 years' hands-on experience in an IT support or systems administration role.
Essential (The Daily Drivers)
Technical Skills
- Microsoft 365 & Workspace Administration: Strong administration of M365 ecosystems, including SharePoint, Exchange Online, and Entra ID (formerly Azure AD).
- Endpoint Management & Patching: Proficiency in device onboarding, offboarding, and patch management using MDM/RMM tools (e.g., Action1, Microsoft Intune).
- Security Administration: Deployment and management of endpoint security and antivirus solutions (e.g., ESET Protect).
- Hardware & Infrastructure Triage: Hands-on provisioning and troubleshooting for IT hardware (laptops, desktops, peripherals) and basic networking (VPN, Wi-Fi, connectivity).
- SaaS & Systems Administration: Day-to-day management of ticketing systems (e.g., Desk365), licence management, and maintaining vendor relationships.
Behavioural Competencies
- Ownership & Accountability: A highly proactive mindset with the ability to own problems through to resolution rather than simply closing tickets.
- Autonomous Working: Capability to operate independently as the sole hands-on technical resource on-site.
- Stakeholder Communication: Excellent interpersonal skills with the ability to support and translate technical issues for non-technical users across the business.
- Prioritisation & Triage: Strong time management skills to balance first-line daily support with background administrative tasks.
Desirable (The "Uneek" Edge)
Technical Skills
- ERP Support: First-line support and administration experience with ERP systems, specifically Microsoft Dynamics NAV or Business Central.
- Process Automation: Experience building workflows and automating repetitive manual tasks (e.g., Microsoft Power Automate).
- Telephony Administration: Experience managing and supporting cloud-based VoIP platforms (e.g., RingCentral).
- Business Systems Exposure: Familiarity with administering modern CRM and project management platforms (e.g., HubSpot, ClickUp).
- Scripting: Basic PowerShell scripting for automation of routine IT administrative tasks.
- IT Service Management: Foundation knowledge of the ITIL framework for incident and request management.
Behavioural Competencies
- SME / Manufacturing Experience: Previous experience working within a small-to-medium enterprise, ideally within the manufacturing, warehousing, or distribution sectors.
- Project Coordination: Experience assisting with or coordinating IT infrastructure projects, system rollouts, and hardware refresh cycles.
- Continuous Improvement Mindset: A demonstrable history of identifying operational bottlenecks and proactively implementing technical efficiencies.
Why You’ll Love Working With Us
We believe in looking after the people who look after our products. At Uneek, we offer a supportive environment where your expertise is valued.
- Competitive Salary: Based on your experience & the stronger your match to our core competencies.
- Work-Life Harmony: Monday to Friday schedule. NO weekends!
- Perks that Matter: 21 days holiday plus bank holidays, loyalty-based holiday increases, and a pension scheme.
- Employee Care: Access to an Employee Assistance Programme (EAP) and staff discounts on our clothing products.
- Modern Convenience: Free on-site parking and electric vehicle charging.
Ready to Join the Journey?
If you’re a proactive, hands-on IT professional who thrives on blending technical support with systems automation, we want to hear from you. Apply today and help us redefine the standard of quality.
Pay: From £30,000.00 per year
Benefits:
- Free parking
- On-site parking
Ability to commute/relocate:
- London NW2 7HF: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
