To work flexibly to provide a comprehensive Apprenticeship administrative function for the College that will include apprenticeship sign-up paperwork, functional skills management, end point assessment planning, and data input.
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To deliver a high standard of customer service and administrative support for the Apprenticeship team
- To ensure that the Apprenticeships Service is of a high quality and fully meets the needs of the customers
- To organise and plan apprenticeship inductions with the Recruitment & Compliance Officers to meet ESFA compliance in accordance with the funding rules#
- To develop and maintain a high degree of understanding of the Apprenticeship Standards and Assessment Organisations
- To ensure that apprenticeship sign-up paperwork is processed correctly and safely stored digitally
- To work alongside the administration team and support the Recruitment & Compliance Officers in developing and maintaining high levels of data accuracy, customer service and responsiveness through all aspects of Apprenticeship programme, including Functional Skills processes
- To support the Recruitment and Compliance Officers in their vacancy posting and recruitment of candidates
- To develop and maintain a high degree of understanding of the Apprentice funding methodology to contribute to constantly improving individual and team performance
- To develop and enhance skills and knowledge of the apprenticeship tracking and to maintain our learner management system (Maytas) and other associated software applications to deliver a consistently high level of data accuracy/validity (assessment organisations (AO), Digital Apprenticeship Service (DAS)
- To provide administrative support to the Data & Compliance Manager, Apprenticeship Managers and Director of Apprenticeships
- To ensure that College standards are worked to and maintained
- Ensure continuous development and improvement of personal professional knowledge
- Any other duties of a similar level of responsibility may be required..
Qualifications
Essential Criteria
- Educated to a minimum of level three qualification
- Minimum of level two English and maths qualifications
How Identified: Application
Desirable Criteria
- Level 2 IT Qualification
Qualification in Customer Services
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Experience
Essential Criteria
- Administration skills and experience
- Experienced in Microsoft Office, Access, Excel or similar
- Experience of being multi-skilled and working flexibly in order to respond to changing priorities.
How Identified: Application/Interview
Specialist Knowledge
Essential Criteria
- Knowledge and understanding of Apprenticeships
- Knowledge of college/provider systems and processes
How Identified: Application/Interview
IT Skills
Essential Criteria
- Advanced user of Microsoft applications
- Ability to use technology to generate information and improve efficiency
STAFF BENEFITS
- Career average pension scheme
- Free gym membership at our Middleton Campus Sports Arena
- Purchase loans for computers and bikes
- Staff discount at the College’s Riverside Salon, Sports Arena and Holiday Clubs
- On-site nursery (Rochdale Campus)
- Credit union for savings, low cost loans and life assurance
- Free on-site parking
- On-site Dog Kennels (spaces not guaranteed)
- An electric and hybrid car salary sacrifice scheme (with charging points on site)
- A cycle to work scheme
- Discounted public transport tickets
- Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 35 days (From 1st August 2026) plus bank holidays
- Christmas/New Year closure and the opportunity to buy additional holidays
- Two Health and Wellbeing days per year
- Subsidised bistro and refectory
We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester.
We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process.
We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies).
This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020.
