Job Overview
We are seeking a proactive and friendly Shop Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting with administrative tasks, and supporting the daily operations of our shop. This role offers an opportunity to develop valuable skills in a dynamic retail environment, ensuring a positive experience for both customers and colleagues.
Responsibilities
- Greeting customers warmly and assisting with their enquiries to enhance their shopping experience
- Managing sales transactions accurately using the shop’s IT systems
- Maintaining the organisation and cleanliness of the shop floor and stock areas
- Assisting with stock replenishment and inventory management
- Supporting administrative duties such as data entry, record keeping, and filing
- Providing product information and guidance to customers to facilitate informed purchasing decisions
- Handling customer complaints or concerns professionally and efficiently
- Supporting team members in daily shop operations to ensure smooth workflow
Qualifications
- Previous experience in customer service or retail is desirable but not essential
- Basic IT skills, including familiarity with point-of-sale systems and Microsoft Office applications
- Administrative experience, including data entry or record management, is advantageous
- Excellent communication skills with a friendly and approachable demeanour
- Organised with the ability to multitask effectively in a fast-paced environment
- A proactive attitude with a willingness to learn new skills
- Ability to work well within a team and independently when required
This position is ideal for individuals seeking an engaging role that combines customer interaction with administrative responsibilities. We value dedicated team players who are eager to contribute positively to our shop's success.
Pay: Up to £12.71 per hour
Benefits:
Work Location: In person
