The job you are trying to view has expired. Please perform a new search to find current jobs.

Practice Manager & Dental Receptionist

Job details

We are looking for an enthusiastic, committed receptionist/practice manager to join our predominantly NHS practice.

Responsibilities and Duties

Receptionist Duties

· Welcome patients in a friendly and professional manner

· Manage appointment scheduling and diary coordination

· Answer telephone calls, emails, and patient enquiries

· Register new patients and maintain accurate patient records

· Process payments, issue receipts, and manage financial transactions

· Handle NHS and/or private patient paperwork and claims

· Coordinate patient recalls and follow-up appointments

· Maintain reception and waiting areas to a high standard

· Liaise with clinicians regarding appointment changes and emergencies

· Ensure confidentiality and compliance with GDPR and patient privacy regulations

Practice Manager Duties

· Oversee the daily operations of the dental practice

· Monitor practice performance, KPIs, and patient satisfaction

· Ensure compliance with CQC, HTM, GDPR, and health & safety regulations

· Manage stock ordering and supplier relationships

· Handle complaints professionally and efficiently

· Implement and maintain practice policies and procedures

· Coordinate maintenance, equipment servicing, and practice facilities

· Assist with marketing initiatives and patient growth strategies

· Support clinicians and owners with operational improvements

Skills required

Job Types: Full-time, Contract
Contract length: 12 months

Pay: £16.00-£17.00 per hour

Experience:

Work Location: In person