Company Information:
Our client is a global provider of medical imaging solutions, supporting healthcare organisations with diagnostic equipment used in everyday clinical decision-making.
The organisation operates within a structured, quality-driven environment where reliability, compliance, and technical standards are central to how work is delivered. There is a strong emphasis on training and capability development, with engineers supported to build deep technical knowledge and maintain consistent service performance. Teams work with clear processes and defined expectations, avoiding reactive working environments and ensuring engineers have the tools and support required to deliver effectively.
Role Overview:
This Field Service Engineer role is focused on the installation, maintenance, and ongoing performance of X-Ray imaging systems and other digital portfolio. You will take ownership of ensuring systems are operating reliably, supporting both new installations and existing equipment in clinical use.
Working across the South West region, you will engage directly with clinical teams while managing service activity independently. The role centres on maintaining system uptime, resolving technical issues efficiently, and ensuring all work is completed in line with quality and regulatory standards.
Responsibilities:
- Carry out service, maintenance, and repair of X-Ray imaging systems, ensuring consistent performance and reliability.
- Diagnose and resolve faults across electrical, electronic, and software systems using structured troubleshooting approaches.
- Install and commission new systems, including conducting pre-installation site checks and validations.
- Complete planned preventative maintenance in line with service agreements and quality standards.
- Support system upgrades and modifications, ensuring all changes are implemented correctly and documented.
- Maintain accurate service records and provide technical support to customers and internal teams, ensuring compliance with ISO standards.
Person Specification
- Proven experience as a Field Service Engineer within healthcare or medical devices is advantageous.
- Experience working with X-ray systems is highly desirable.
- Military experience has proven to be successful
- Electrical or electronic engineering qualification such as HNC, HND, or equivalent preferred.
- Strong fault-finding and diagnostic capability across complex systems.
- Experience installing, servicing, and maintaining capital equipment.
- Basic IT and networking knowledge, particularly within Windows-based environments, is advantageous.
- Strong communication skills and ability to work effectively with clinical users.
- Ability to work independently and manage workload across a regional territory.
- Full UK driving licence and flexibility to travel, including occasional overnight stays.
Package:
- Base salary up to £45,000 per annum
- o 10% OTE performance bonus
- o Company Car/Car Allowance (Grade 2 vehicle/ £540 per month car allowance)
- o Pension (6% Employer Contribution, 3% Employee Contribution)
- o Private Medical Cover
- o Lunch and dinner allowances
- o Life Assurance
- o 26 days holiday + Bank holidays (Rises with length of service)
#INDUK
Pay: £40,000.00-£45,000.00 per year
Application question(s):
- Do you have X-ray experience or are you current/ex military engineer?
- Do you have experience within the medical field?
- Are you based across the M4 corridor - from Bristol to London?
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: On the road
