An Assistant Manager plays a pivotal role in upholding the excellence of the boutique, supporting the leadership of the team, driving commercial performance, and delivering a refined and personalised client experience. Acting as a role model at all times, the Assistant Manager sets the standard across service, presentation and operational excellence, contributing to the overall success of the business.
The Assistant Manager is confident, dependable and self‑motivated, demonstrating a disciplined approach and strong sense of personal accountability. They communicate with clarity and professionalism, lead with authenticity, and inspire excellence through example. Outstanding organisational and merchandising skills, the ability to manage competing priorities, and a deep understanding of the product and brand universe are essential, alongside a clearly developed commercial mindset.
WHAT IMPACT YOU CREATE AT CHANEL
Floor Management, Team Leadership & Engagement
Lead floor management through the developing Team Managers, to ensure each team consistently delivers the CHANEL experience to every client, while actively supporting all aspects of people management and HR best practice.
Provide ongoing coaching and guidance to Team Managers, identifying individual development, training, and ER (Employee Relations) needs for both them and their teams. Support the creation and implementation of tailored action and development plans that include ER skill-building.
Develop the ER capabilities of Team Managers through mentoring, training, and real time coaching, ensuring they are confident and capable in addressing people management issues and developing and engaging their teams.
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Benefits are eligibility dependant and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
