Job Description: Office Manager
Role Overview
Company: Curtains made by Lynn Lloyd
Location: Leigh / Lowton area
Hours: Monday to Friday, 8:00 AM – 4:00 PM
Position Type: Full-time, Permanent
About the Role Curtains made by Lynn Lloyd is a quality soft furnishings manufacturer specializing in bespoke window treatments and custom interior textiles. We are seeking an experienced, proactive, and highly organized Office Manager to lead our daily operations.
You will be responsible for the strategic oversight of our administrative functions, acting as the primary bridge between our clients, trade accounts, suppliers, and the production team. This role requires a strong leader who can manage complex workflows, maintain financial oversight, and ensure the seamless delivery of high-end bespoke projects from inquiry to installation.
Key Responsibilities
1. Financial Leadership & Xero Management
Full management of day-to-day business accounting through Xero.
Oversight of invoicing, accounts receivable, and supplier statement reconciliations.
Management of supplier bill scheduling and tracking of company cash flow.
Preparation of financial reports and oversight of outstanding customer accounts.
2. Operational & Workflow Management
Overseeing the end-to-end processing of bespoke customer orders, from initial inquiry to final delivery.
Translating high-level client requirements into clear, technically accurate job sheets for the manufacturing team.
Proactively monitoring production timelines to ensure adherence to strict client deadlines and installation schedules.
Implementing and optimizing administrative processes to improve office efficiency.
3. Supply Chain & Inventory Control
Strategic procurement of premium fabrics, linings, hardware, and tracking components.
Maintaining optimal stock levels of essential production consumables.
Managing supplier relationships, including the negotiation of trade accounts and resolution of delivery discrepancies.
4. Client Relations & Communication
Serving as the primary point of contact for high-value retail clients and key trade accounts.
Managing complex inquiries, resolving escalations, and providing professional, regular updates on order status and lead times.
Overseeing the professional image of the company through all client communications.
Key Skills & Requirements
Required:
Proven Experience: Demonstrated success in an office management or senior administrative role, ideally within a manufacturing or trade-focused environment.
Advanced Xero Proficiency: Practical, advanced knowledge of Xero for comprehensive business accounting.
Exceptional Attention to Detail: An uncompromising approach to accuracy, particularly when managing complex order specifications, measurements, and financial data.
Leadership & Communication: A professional, authoritative, and friendly manner; capable of briefing production teams clearly and managing client expectations effectively.
IT Literacy: High proficiency in Microsoft Office (Excel, Word, Outlook).
Reliability: Consistent, punctual, and fully committed to the role’s operational hours.
Desirable:
Previous experience in the soft furnishings, textile, or interior design industry.
Knowledge of curtain-making processes or bespoke manufacturing workflows.
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Benefits:
Ability to commute/relocate:
- Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
