Job Overview
We are seeking a professional and friendly Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and maintaining a welcoming environment for all patients.
Duties
- Greet patients as they arrive and ensure they feel comfortable and welcomed.
- Manage appointment scheduling, confirmations, and cancellations to optimise the daily schedule.
- Handle patient inquiries via phone, email, or in-person, providing accurate information regarding services offered.
- Maintain patient records and ensure all documentation is up to date and compliant with data protection regulations.
- Process patient payments and insurance claims accurately.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with dental staff to ensure seamless communication and coordination of patient care.
Qualifications
- Previous experience in an administrative or office role is preferred, ideally within a healthcare setting.
- Strong organisational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills, demonstrating a professional manner at all times.
- Proficiency in using office software and dental practice management systems is advantageous.
- A friendly disposition with a strong commitment to providing excellent customer service.
- Ability to work well in a team environment while also being self-motivated.
If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position.
Job Types: Full-time, Part-time
Pay: £24,000.00-£25,112.00 per year
Expected hours: 40 per week
Additional pay:
Benefits:
Schedule:
Application question(s):
- Have you ever worked as a receptionist?
- Have you worked in any health care organisations?
Experience:
- Dental practice: 1 year (required)
Work Location: In person
Reference ID: Receptionist or dental nurse
