Senior Holiday Lettings Co-Ordinator
Stays York manage a portfolio of high-quality city centre properties. We pride ourselves on excellent customer service, building relationships with owners and creating great experiences for guests. Due to continued growth, we’re looking for an organised and proactive Senior Holiday Letting Co-ordinator to join our team.
As a Senior Holiday Letting Co-ordinator, you’ll be responsible for managing guests from initial enquiry through to check-out and everything in between.
Key Responsibilities
- Overseeing the bookings team
- Managing bookings across multiple platforms and systems
- Responding promptly to enquiries via phone, email, and online portals
- Coordinating check-ins, check-outs, and property availability
- Liaising with cleaners and contractors as required
- Handling amendments, cancellations, and payment queries
- Providing a high standard of customer service at all times
Driving licence and weekend working required.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
Licence/Certification:
- Driving License (required)
Work Location: In person
