Overview
IMH are seeking a dedicated Home School Passenger Assistant to join the educational support team for our client. This vital role involves ensuring the safe, comfortable, and well-managed transportation of students with diverse needs to and from their home-based learning environments. The ideal candidate will possess a compassionate approach, excellent driving skills, and experience in assisting individuals requiring special care. This position offers an opportunity to make a meaningful difference in students' educational journeys by providing reliable and attentive support during transit.
Duties
- Assist passengers on and off the vehicle at the start and end of their journey, as required.
- Ensure that all passengers are safely received into the educational establishment they are attending and safely arrive at their home destination at the end of the day.
- Work with and engage with the passengers with a range of disabilities and complex needs.
- Deal with challenging behaviours and promote a calm and relaxed environment for all passengers.
- Update management with successful intervention techniques which can be captured electronically and used as best practice throughout the PA cohort.
- Complete detailed, accurate and timely incident reports as required.
- Ensure the safety, comfort and well-being of passengers for the duration of their journey.
- Build effective relationships with passengers and their families, carers and schools to ensure an outstanding, reliable service.
- Attend all mandatory staff engagement sessions, My Time interviews and training courses as directed.
- Ensure you operate within GDPR guidelines by regularly reviewing data held and destroying information in line with retention schedules.
Skills
- You must be able to demonstrate the following essential requirements:
- Maintain flexible and positive attitude to short notice route alterations which support wider service outputs.
- Understand the LTRS management chain and ensure communication is timely, precise and effective with all stakeholders.
- Physically able to carry out the tasks associated with the role for example frequent bending, stretching and lifting.
- Knowledge and understanding of safeguarding procedures for vulnerable children.
- Recognise the importance of ensuring a secure and safe environment for all users of the service.
- Establish constructive relationships with service users, carers, families, schools and contractors.
- Excellent communication and interpersonal skills.
- Be digitally confident.
- Constructive approach to continual training which increases your skill and expertise as a PA.
- Initiative to respond to and resolve problems as required.
- Ability to work independently and as part of a team with your contracted taxi driver.
- Be punctual, reliable and of smart appearance.
The transport arranged for children will pick you up from home or a pre-arranged pick up point within the boundary of Wigan Borough. If you are on a route that is close by we would expect you to get to an agreed pick up point. If there is a need for them to drive, we would pay mileage. If the person did not drive and we have arranged a route far away we can sort transport.
Hours are school pick up and school drop off 7:30-10 14:30-16:00 or around these hours.
This role is an excellent opportunity for compassionate individuals eager to contribute positively to the educational experiences of children requiring additional assistance.
Pay: £13.26-£13.90 per hour
Work Location: In person
