Job Overview
We are seeking a dynamic and polished Sales Advisor to represent our prestigious luxury brand. The ideal candidate will possess excellent communication skills, a keen eye for detail, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to work within an elegant retail environment, engaging with discerning clients and showcasing our exclusive products. The Sales Advisor will be responsible for creating memorable shopping experiences, promoting our brand values, and contributing to the store’s overall success.
Commission is paid on all orders
Responsibilities
- Greet customers warmly and professionally, establishing a welcoming atmosphere from the moment they enter the store
- Provide expert advice on products, highlighting features and benefits tailored to individual client needs
- Utilise upselling techniques to maximise sales opportunities while maintaining a high level of customer satisfaction
- Manage social media platforms by creating engaging content and responding to customer inquiries to boost brand visibility
- Maintain visual merchandising standards in accordance with brand guidelines to ensure an attractive shopping environment
- Organise and manage stock levels, ensuring products are well-presented and replenished as needed
- Handle transactions accurately using point-of-sale systems, including processing payments and issuing receipts
- Develop strong relationships with clients through personalised service and follow-up communications
- Assist in organising promotional events or special initiatives aimed at increasing brand awareness and sales
- Demonstrate excellent phone etiquette when liaising with clients or suppliers
Qualifications
- Strong organisational skills with the ability to manage multiple tasks efficiently
- Excellent communication skills, both verbal and written, with a professional demeanour
- Experience in social media management or digital marketing is preferred
- Basic maths skills for handling transactions and stock management accurately
- Effective time management skills to prioritise tasks in a fast-paced environment
- Knowledge of merchandising principles and visual presentation standards within luxury retail settings
- Previous experience in luxury retail or customer service roles is desirable but not mandatory; training will be provided for suitable candidates
This position offers an enriching environment where professionalism, elegance, and exceptional service are valued. We welcome motivated individuals eager to grow within the luxury retail industry.
Pay: From £13.50 per hour
Experience:
- commission based sales: 3 years (required)
Work Location: In person
