The closing date is 9th Aug 2026
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Anticipated Interview date(s) TBA
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Job summary
There is an exciting opportunity to join the Early Intervention in Psychosis (EIP) Team who are looking to recruit a Team Administrator to join our friendly but fast paced multi-disciplinary team.
The post holder must have experience of working within an administrative environment and will be working closely with our doctors. You will need to have a warm and professional manner; the successful candidate will be working as part of a team and therefore being a team player is essential as well as having the ability to work independently with good IT skills.
Please note this is a part time role for 20 hours per week
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Main duties, tasks & skills required
To provide confidential and courteous administration support to the Early Intervention in Psychosis Team. Receipt of new referrals ensuring they are triaged and carryout the required administration, arranging initial assessments, liaising with our Service\users to agree a suitable date/time for their assessment. Booking in the HCP diary and liaising with the assessor.
Provide excellent administrative support to the Early Intervention in Psychosis Team, including sending of assessment/discharge letters, arranging assessments. Sending out letters either electronically to the GP or emailed as appropriate once they have been reviewed as accurate and then uploaded onto the RIO system.
Preparation of the notes for the daily Zoning MDT meetings and weekly Multi-Disciplinary Team meeting and recording all outcomes on spreadsheets and caseload management on the Electronic Patient Recording System. Ensuring all agreed actions are carried out immediately on receipt and raise any issues that may result to the Care Navigator immediately. To allocate care coordinator following outcome of MDT and to discharge referrals etc.
Ensure that patient medical record systems are available and monitor that they are correctly maintained. This includes, but is not limited to, ensuring correct RIO demographics, validations systems, and spine synchronisation, up-loading and maintaining correct documentation.
To manage telephone enquiries on behalf of the Team and any other admin ad hoc duties.
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
GCSE 'O' level education including either English or Maths - Grade C or above.
Previous experience of working as a secretary/administrator.
Experience in typing/word processing.
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Desirable
IT Qualification.
RSA typing.
Experience of audio typing.
ECDL, NVQ Level 3 in business administration or similar.
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Experience
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Essential
Computer literate, good working knowledge of standard MS Office packages including Word, Outlook Excel and Teams.
Experience of working in administrative role.
Experience of dealing with the public and excellent telephone manner.
Organisation of appointments and diary management.
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Desirable
Previous NHS Experience.
Working with patient information systems such as RIO.
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Additional Criteria
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Essential
Calm under pressure.
Organised and flexible approach to work.
Proven track record in prioritising workload.
Flexible and adaptable to meet the changing needs of the service.
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Desirable
Understanding of medical terminology.
Some understanding of mental health conditions.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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UK Professional Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
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For help with your application, contact:
Kendall Howard
[email protected]
02382316300
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time, Flexible Working
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Reference number
348-MNH-11978
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Job locations
Parklands House
London Road
Basingstoke
Hampshire
RG21 4AP
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Attachments
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Job Description
Band 3 Team Administrator Job Description 2025.docx – 143KB Opens in a new window
Converted File Band 3 Team Administrator Job Description 2025.docx.pdf – 206KB Opens in a new window
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Additional document 1
Advert for Band 3 - EIP.docx – 31KB Opens in a new window
Converted File Advert for Band 3 - EIP.docx.pdf – 45KB Opens in a new window
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