Area Manager
An exciting opportunity has arisen for an experienced Area Manager to join the team at Joseph Holt Ltd on a permanent contract.
The Role
The Area Manager is responsible for leading, supporting and developing General Managers, Retail Partners and Tenants across a designated area, ensuring operational excellence, commercial performance and exceptional customer experiences are consistently delivered.
Key Responsibilities includes but is not limited to:
· Setting and driving sales, turnover and profit targets across the area
· Lead, coach and develop General Managers, Retail Partners and Tenants to maximise performance.
· Identify commercial opportunities and implement action plans to improve sales, profitability and operational standards.
· Recruit and induct General Managers, Retail Partners and Tenants
· Drive exceptional customer service and operational excellence.
· Implementing action plans that lead to change or improvement
· Monitor business performance and use data and KPIs to drive continuous improvement.
· Ensuring quality control of products and customer service across their area
· Support pubs in delivering successful local events and community fundraising initiatives.
· Ensure Joseph Holt standards are consistently maintained across all pubs.
· Build strong working relationships across the business and work collaboratively with support departments.
· Ensure compliance with Company policies and all relevant licensing, employment and health & safety legislation.
The successful candidate will demonstrate strong commercial awareness, exceptional leadership skills and the ability to build positive relationships with a wide range of stakeholders. They will be passionate about hospitality, developing people, driving business performance and maintaining the high standards expected across the Joseph Holt estate.
The successful candidate:
· Minimum 3 years' experience in an Area Manager position; or
· A proven track record as a successful Pub Operator or General Manager, demonstrating commercial success, people leadership and operational excellence.
· Excellent inter-personal, verbal and written communications skills and able to deal with colleagues at all levels of the business.
· Able to work autonomously whilst managing a diverse workload across multiple sites.
· Ability to establish good working relationships both internally and externally.
· Reliable and a flexible attitude to work. Hard working, with a positive, can-do attitude.
- Strong attention to detail and accuracy on work produced.
- Enthusiasm and willingness to learn and develop.
- Demonstrates resilience, initiative and a proactive approach to problem solving.
- Excellent organisational skills including the ability to manage time and prioritise workload effectively.
- Operate with a professional and courteous manner at all times.
Technical Requirements:
· Ideally will live within a 30-mile radius of Manchester city centre as the role involves a lot of travelling to different sites across the Northwest of England.
· Full, clean GB Driving Licence
· Confident using Microsoft Office applications, including Power BI and Excel, together with other business systems.
What we offer:
· 28 days holiday a year + 5 bank holidays
· Company discount card
· Company-wide celebrations and awards – Christmas & Summer Parties, Various fundraising events
· Company Contributory Pension Scheme
· Employee Assistant Programme (Licensed Trade Charity)– available 24/7, 365 days a year
· Incredible external discounts and rewards scheme
· Ongoing training and extensive induction
· Free onsite parking
· Company car
· Private medical care
· Attractive Annual bonus scheme
· The chance to gain a qualification through our apprentice scheme
· Long Service Awards – 10, 20, 30-, and 40-year awards
Who are we?
Joseph Holt is an independent, six-generation family-owned company, with 128 pubs across the Northwest, ranging from traditional community pubs, food led destination pubs and some with onsite letting rooms. Since 1849 we have been brewing a wide range of award-winning beers in our Manchester brewery, which have won 9 Gold Medals at the International Brewing Awards at the last 9 International Brewing Awards in the last 14 years alone. Alongside this, we have an ever-expanding Free Trade and sell beer to multiple types of accounts across the country. We are a friendly, family run Brewer and Pub Company that are passionate about what we do and the people who work for us. For over 100 years, we have fundraised for the Christie Hospital and also support different charity appeals throughout the community.
Job Type: Full-time
Benefits:
- Company car
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Application question(s):
- Have you visited any of our pubs across the North West?
- Do you live within 30 miles of Manchester?
Experience:
- Pub Operator: 4 years (required)
- Area Manager: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
