Job Advert
Accommodation Support Advisor
£32,790 to £35,163 inclusive annual salary + Car Allowance + Local Government Pension Scheme
Fixed Term 18-months
Full-time (37 hours per week)
Flexible working options (including hybrid)
Job Ref: P2414
About the role
Are you passionate about making a positive difference in people’s lives? We are looking for a dedicated and compassionate Accommodation Support Advisor to join our team.
In this rewarding role, you will provide high-quality support to people experiencing homelessness or housing vulnerability. Working with a diverse range of clients, you will help individuals access and sustain suitable accommodation, overcome barriers to housing stability, and build the skills and confidence needed to live independently.
About you
Educated to A Level, NVQ Level 3 (or equivalent), you must be able to demonstrate relevant experience in housing, homelessness, support services, or a related field. Excellent communication and interpersonal skills, with the ability to build positive relationships and establish trust with people from a wide range of backgrounds is essential for this post.
Experience of working with vulnerable individuals, including those experiencing homelessness or housing-related challenges, is essential. A strong commitment to delivering high-quality support and outstanding customer service together with a proactive, resilient and empathetic approach, with the ability to work both independently is also needed.
If you are committed to helping people achieve positive outcomes and want to play a key role in supporting some of the most vulnerable members of our community, we would love to hear from you.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
26.5 days basic annual leave (increasing with service) + bank holidays.
Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 5 days, e.g. part-timers
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Local Government Pension Scheme
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Flexible working options
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Staff Parking Permit
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Reimbursement of professional fees
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Comprehensive development and training
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Discounted membership at selected local sports and fitness centres
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Access to discounts and benefits via online platform
Additional Information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.-
Safeguarding: This post is subject to a Basic Disclosure Check.
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English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
For an informal discussion, please contact Kate Padley, Accommodation Support Team Leader, on [email protected].
A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.
For full details and to learn more about us visit Jobs and Careers or email [email protected] or telephone (01727) 819251 stating your details and the post reference number.
Closing date for applications: 17 August 2026
Interviews are scheduled for w/c: tbc
NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.
